Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
Work History
Cashier
Frys Food
Phoenix, AZ
06.2020 - 08.2022
Answered incoming phone calls from customers regarding product availability or store locations.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Updated databases with new and modified customer data.
Collected deposits or payments and arranged for billing.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Cashier
Walgreens
Phoenix, AZ
11.2018 - 12.2019
Operated point-of-sale systems accurately to process payments from customers.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Followed company security procedures for handling large sums of money.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Adhered to social distancing protocols and wore mask or face shield.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Walmart
Phoenix, AZ
02.2015 - 01.2016
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed returns and exchanges of merchandise in accordance with store policies.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Counted and balanced cashier drawers.
Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
McDonald's
Willcox, AZ
03.2014 - 08.2015
Operated cash register or POS system to receive payment by cash, check and credit card.
scan good and insure pricing is accurate.
cross -sell product and introduce new ones.
Worked closely with front-end staff to assist customers.
Processed returns and exchanges of merchandise in accordance with store policies.
Greeted customers and answered any questions they had about the store's products and services.