Develops and implements standardized protocols and procedures for event management, ensuring compliance with White House guidelines and diplomatic protocols while streamlining processes for greater efficiency
Spearheads advance coordination efforts for over 30 domestic and international trips for the President and the Vice President of the United States, meticulously orchestrating complex logistics involving transportation, security, and protocol, resulting in flawless execution and seamless White House engagements
Streamlines operational processes and procedures to optimize resource allocation and maximize efficiency in event coordination and execution for the President and Vice President of the United States
Cultivates and nurtures relationships with key stakeholders, including congressional offices, federal agencies, foreign governments, and local authorities, fostering collaborative partnerships to facilitate successful visits and events for the President and Vice President of the United States.
Management and Program Analyst
DHS, Cybersecurity and Infrastructure Security Agency (CISA)
03.2021 - Current
Strengthens, grows, sustains, and employs sector-specific and cross-sector partnerships through effective and innovative collaboration and information sharing processes
Builds interagency and external stakeholder relationships
Ensures the availability, timeliness, usability, and relevance of sector and cross sector information relevant to public and private stakeholders within the critical infrastructure community
Identifies and captures the requirements set by Sector Stakeholders and Partners to improve the content and delivery of information to mitigate risk and ensure critical infrastructure security and resilience
Develops and implements outreach plans for projects and programs to promote portfolio responsibilities
Demonstrates skill in representing the agency during speaking engagements related to SRMA responsibilities, National Plan (formerly NIPP) partnership management and ad-hoc requirements
Coordinates and conducts quarterly scheduled joint Government Coordinating Council (GCC) and Sector Coordinating Council (SCC) meetings for the sector in collaboration with the relevant divisions and regions
Facilitates the update of the Chemical SCC Incident Management Playbook
In support of SRMA responsibilities, plans, develops, implements, and distributes risk management programs, resources, and activities that enhance the Chemical Sector and critical infrastructure security and resilience
Coordinates and conducts unclassified Quarterly threat calls
Co-leads and coordinates the Chemical Security Seminars with the Infrastructure Security Division's Office of Chemical Security
Coordinates and conducts Quarterly Classified Threat Briefings for the Chemical Sector, to inform cleared stakeholders of relevant topics focusing on Chemical Infrastructure resilience and protection
Facilitates the completion of the Chemical Strategic Planning Initiative (SPI) final summary report, resulting in a list of discrete, prioritized tasks for the GCC and SCC to pursue over the 3-5 years horizons
Engage and participate in cross sector working groups to support Chemical Sector and critical infrastructure risk mitigation efforts.
Nashville Regional Director
The Urban Leaders Fellowship
01.2021 - Current
Fellowship Management & Operations: Identifies and secures paying Partner Organizations and support the national team with payments and financial aid process
Supports Partner Organizations to develop mission-critical projects for fellows to complete over the duration of the fellowship
Supports Elected Leaders to develop the scope and sequence of fellows' policy projects
Supports the post-summer advancement of policy, including creating policy transition plans
Plans and executes a regional reunion for fellows and alumni of the Nashville past cohorts
Recruitment, Selection & Matriculation of Fellows: Leads local recruitment of prospective fellows to the Nashville region
Participates in interviews during each rolling application window to support selection of fellows
Leads matriculation of all fellows accepted into the Nashville region through email, phone communication, and in-person events
Coaching & Development of Fellows: Manages and coaches 15-25 fellows over the 7-week fellowship period, including: leadership development, cohort culture, career coaching and policy support
Customizes programming for fellows including a professional development curriculum, networking opportunities and opportunities to learn more about Nashville underserved communities
Administers weekly surveys throughout the fellowship and analyzes metrics to evaluate performance
Establishes best practices to enhance relationships between cohort members
Creates and implements broad diversity and inclusion strategies that result in a more relational and engaged environment and culture.
Program Analyst & Technical Writer
The Ambit Group
07.2019 - 03.2021
Conducted management surveys and research projects to determine the effectiveness of a program
Led special studies, investigations, management surveys, and research projects to determine the effectiveness of CISA's Homeland Security Information Network - Critical Infrastructure (HSIN-CI) partnership outreach program
Analyzed HSIN-CI program operations to identify operational effectiveness and sound management practices
Used automation to improve the efficiency the Stakeholder Engagement Division's (SED) Data Integration and Operation Cell's (DIOC) methods and procedures for providing administrative support; and organizational efficiency and productivity with work methods and procedures
Performed management surveys to determine compliance with CISA agency regulations, procedures, and effective utilization of staff
Planned, developed, and delivered improved work processes, program methods, and outreach products to increase the effectiveness of HSIN-CI's outreach program
Team lead who created new procedures and Outreach Intel Briefs that analyzed, synthesized, and presented outreach findings to senior leadership
Developed innovative strategies and partnership engagements efforts to further enhance SED's information sharing capabilities with critical infrastructure stakeholders across the homeland security landscape
Developed new plans, schedules, or methods to accommodate changing program requirements
Designed and established style guidelines to help new HSIN-CI communication products meet 508 compliance requirements and agency standards for public distribution
Wrote technical documents in compliance with CISA's established style standards and guidelines
Led tactical, cyber security projects, working with industry and State, Local, Tribal, and Territorial (SLTT) stakeholders from project initiation through to project closeout
Gathered information, identified, and analyzed issues, and developed recommendations to resolve substantive problems of DIOC's effectiveness and efficiency of work operations
Determined approach to achieve objectives, identified specific steps, and decided on meetings, information, and other input for DIOC projects and initiatives
Revised HSIN-CI program operations for consistency with strategies and mission emphasis
Expert who advised and instructed others to develop, organize, and implement functional plans to evaluate and recommend revisions to HSIN-CI outreach program standards and guidelines
Team lead who identified methods to measure success when implementing changing program requirements for HSIN-CI communication products
Created and maintained a repository of research-based practices, resources, and recommendations required for enhanced assessments, technological development, and experimental design in support of the critical infrastructure community
Conducted special studies of program functions and work processes
Drafted Branch White Papers to capture, formulate, and present to senior leadership new branch functions, processes, guidelines, and systems
Elicited operational and functional requirements from private sector and state, local, tribal, and territorial (SLTT) stakeholders, and assisted in formulating strategic Communities of Interests (COIs) on HSIN-CI with outcomes focused on meeting stakeholder requirements
Maintained contact with other organizations, government agencies, business managers, and contractors to exchange ideas and remain current on developments on HSIN-CI
Analyzed HSIN-CI program operations and budget data using analytical techniques to measure and evaluate program functions and work processes
Expert and instructed others on data analysis to increase program effectiveness to improve cross sector collaboration and communication among the nation's 16 critical infrastructure sectors
Presented study and project findings to a wide variety of audiences to include senior leadership.
Legislative Director & Assistant Chief of Staff
Maryland General Assembly Senate
01.2018 - 06.2019
Conducted management surveys and research projects to determine the effectiveness of a program
Analyzed Maryland General Assembly Senate program operations to identify operational effectiveness and sound management practices
Revised constituent outreach operations for consistency with new strategies and program emphasis
Researched, planned, analyzed, and drafted polices related to assigned issues (including transportation, health, education-the Kirwan Commission and economic development)
Drafted reports, statements, memorandum and positions in preparation for votes and hearings
Researched, wrote, edited and proofread complex information to systematize legislation needs
Planed and conducted classified legislative projects and studies that encompassed the analysis and evaluation of the Environmental, Health, and Education committee
Conducted special studies of program functions and work processes
Created, maintained and updated manuals, standard operating procedures, and other written job aides to accommodate changing program requirements
Designed and established style guidelines to help new Senate communication products meet state of Maryland compliance requirements and standards for public distribution
Maintained contact with other organizations, government agencies, and lobbyists to exchange ideas and remain current on state and local legislation
Conducted analysis of constituent engagement activities to achieve Senator's mission goals
Developed new plans, schedules or methods to accommodate changing program requirements
Created new procedures that reduced legislation submission process time from weeks to days by implementing a personnel realignment that improved communication and streamlined the legislation drafting process
Adapted analytical techniques and evaluation criteria to measure and improve the internship program's effectiveness and organizational productivity
Developed and implemented office specific Senatorial scholarship process, including leading the application process and selections, logistics and planning for scholarship committee meetings, communication with applicants, schools, and all materials development, that resulted in 25 students receiving continuous financial aid awards for 4 years of education as program requirements changed
Created the internship program for the office using Maryland General Assembly Senate changing program requirements; created evaluation criteria to determine success
Created a repository of research-based practices, resources, and recommendations required for enhanced legislative success within Maryland General Assembly
Provided guidance to Chief of Staff on administrative policies for adaptation by internal programs
Presented study and project findings to a wide variety of audiences to include senior leadership
Consulted and coordinated with lobbyists to make assignments and review and discuss operations for sponsored bills; provided constructive feedback
Prepared witness lists and briefing materials contacted and assisted witnesses, compiled background information and materials to present at Education, Health, and Environmental Affairs committee hearings
Developed and maintained strong relationships with county, state and local legislative contacts, stakeholders, and constituents to classify and present their needs to senior leadership
Tracked legislative actions at the federal, state, and local levels of government, relating to social justice, civic engagement, legislative issues, and vulnerable populations to document and present to Senate members.
Education
M.A. - Public Administration and Policy
American University
Washington, DC
12.2018
B.A. - English Literature and Composition
University of Maryland
College Park, MD
05.2015
B.S. - Environmental Science and Policy
University of Maryland
College Park, MD
05.2015
Certification
Certified SAFe Scrum Master
Certified SAFe Government Practitioner
Certified SAFe Agilist
Certified SAFe Product Owner/Product Manager
Timeline
White House Advance Associate
The White House
10.2022 - Current
Management and Program Analyst
DHS, Cybersecurity and Infrastructure Security Agency (CISA)
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