Food and Beverage Ambassador
Sesame Place
05.2025 - 09.2025
- Excellent communication skills, both verbal and written.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Handled cash register operations, processing transactions accurately and efficiently.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
- Enhanced customer satisfaction by providing personalized food and beverage recommendations based on individual preferences.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain sufficient supplies.
- Implemented creative upselling techniques, driving sales of premium menu items and increasing overall revenue.
- Addressed customer concerns promptly and professionally, resolving issues quickly to retain patron loyalty.
- Demonstrated flexibility by adapting to changing schedules, covering shifts when necessary, and providing seamless support during periods of staff shortages.
- Worked well in a team setting, providing support and guidance.
- Assisted in food preparation and presentation, ensuring adherence to quality standards.
