Marissa Caines
West Deptford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Student Spa Clinic
PB Cosmetology Education Centre
01.2024 - 05.2024
- Assisted with the following services 30/60 Minute facials, Back facials, Chemical peels, Microdermabrasion, Eye and neck treatments, Hand and foot treatments, Body and facial waxing, Spray tan applications, Day/evening makeup, Strip/cluster lashes
- Became SkinPen Precision Certified December of 2023 and Morpheus8 of January 2024
- Learned to asses and nurture clients based on specific desired results and needs. This allowed me to work independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Cashier
Verchio's Produce and Deli
02.2013 - 09.2015
- Handled an multitude of tasks ranging from greeting customers, taking orders, handling inventory, answering phones
- Carried out professionalism when tasked with customer dissatisfaction. I had to think swifty and problem solve while delivering pleasant customer service
- Daily handling of inventory, register, credit card machine and balancing register, balance monetary reports
- Training of new staff and coaching alongside new hires
- Amenable to working a flexible schedule and extra shifts to meet business needs
Shift Manager
Rita's Italian Ice
06.2005 - 08.2013
- Managed the opening and closing of the work premises
- Tracked receipts, employee hours, and inventory movements.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Provided leadership to a team during a shift
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
PB Cosmetology Education Centre
Gloucester City, NJ11.2023
High School Diploma -
West Deptford High School
West Deptford, NJ01.2007
Skills
- Customer service-oriented
- Professional phone etiquette
- Excellent communication skills
- Flexible and Adaptable
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
- Dependable and Responsible
- Multitasking
- Calm Under Pressure
Certification
SkinPen Precision
Morpheus8
Timeline
Student Spa Clinic
PB Cosmetology Education Centre
01.2024 - 05.2024
Cashier
Verchio's Produce and Deli
02.2013 - 09.2015
Shift Manager
Rita's Italian Ice
06.2005 - 08.2013
PB Cosmetology Education Centre
High School Diploma -
West Deptford High School
SkinPen Precision
Morpheus8
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