Marissa Campos Hernandez
Hemet,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Devised innovative solutions with critical/analytical thinking for order picking and putaway functions in the replenishment warehouse department.
Seeking a position as a leader with Target to grow within the company. With a goal to continue working with leaders across multiple departments to expand professional skills and company growth. Strong critical thinker responsible for providing supervision and decision-making. Assessed required actions and how best to accomplish within time or budget constraints.
Overview
6
6
years of professional experience
Work History
Warehouse Problem Solver
Target Flow Center
08.2023 - Current
- Cross trained in Pick and Puts function
- Pit certified operator
- Multitasker
- Constant communication and partnership with leaders across all departments
- Knowledgeable in warehouse replenishment functions
- Executing tasks in time efficient manner.
- Researched and extracted data to complete tasks.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Defined problems to make decisions and moved forward to support quick resolution.
- Analyzed and understood situation to develop action plan.
- Leveraged technology to troubleshoot and track issues efficiently.
Sales Associate Specialist
Target Stores
08.2021 - 08.2023
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Fulfilled and processed online orders for store pick-up
- Maintained knowledge of current sales and promotions due to Target’s weekly circle discounts
- Assisted in daily backroom audits to ensure product accuracy for fulfillment and customer needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
Backup Team Leader
DDS Discounts Stores
10.2017 - 08.2021
- DDS stores are affiliated with Ross Stores and during time there I was trained in every department and assisted as backup leader for
- I successfully led front end and sales floor teams amongst other tasks
- Performed standard work audits on cashiers and salesfloor team members in order to keep checkout lines short and product set to company merchandising standards
- Balanced cash tills and kept records of receipts, reporting discrepancies to management
- Set up promotional displays and signage to increase sales
- I assisted with yearly inventory audits to support store accuracy
- Assisted in receiving and unloading trailer
- Trained new hires in sales floor, cashier, stocking functions.
- Organized and prioritized workflow using daily planner.
- Enforced adherence to policies and procedures.
- Communicated with team members on job functions, responsibilities and goals.
- Executed promotional and seasonal merchandising activities.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
Some College (No Degree) - General Education
Riverside Community College
Riverside, CASkills
- Strong communication skills
- Partners with leaders across all departments
- Word, excel, share point and power point
- Problem Solving
- Bilingual
- Strong Leadership
- Goal Orientated
- Inventory Tracking
- Innovative Thinking
- Quantitative Skills
- Data Analysis
- Problem Identification
- Machinery Inspection
- Project Management
- Process Improvement
- Critical Thinking
- Effective Communication
- Analytical Skills
Timeline
Warehouse Problem Solver
Target Flow Center
08.2023 - Current
Sales Associate Specialist
Target Stores
08.2021 - 08.2023
Backup Team Leader
DDS Discounts Stores
10.2017 - 08.2021
Some College (No Degree) - General Education
Riverside Community College
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