Hi, I’m
Marissa Cano
Scottsdale,AZ
Summary
Organized and results-driven professional with a proven history of delivering exceptional customer service in dynamic, fast-paced environments. Known for a keen attention to detail and strong decision-making abilities, adept at managing multiple tasks simultaneously with efficiency and precision. Self-motivated and adaptable, excelling both independently and as part of a collaborative team. A proactive leader and skilled problem-solver committed to optimizing operations, reducing costs, and enhancing organizational effectiveness through sound judgment and strategic decision-making.
Overview
13
years of professional experience
Work History
GoTen | Shoprefugee.org
Sewing Ministry Manager
01.2024 - Current
Job overview
- Managed and motivated seamstress and volunteers to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Arimethea
Executive Administrative Assistant
01.2021 - 12.2024
Job overview
- Seamlessly interacted with colleagues to plan and complete special projects.
- Assisted in event planning efforts, executing successful functions.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for president and executive vice president.
- Took notes and dictation at meetings.
Kyrene Community Education
Administrative Assistant
12.2018 - 08.2020
Job overview
- Monitored all the supervisor's work calendars and scheduled meetings, and interviews.
- Subedited PARs for new hires, change of FTE, and more.
- Reconciled and approved payroll with Timeclock plus and Kronos for the department. Keeping track of FTE through the week on all staff to ensure they didn't go over.
- Reference checks for the department. Along with creating and keeping track of all interview scores and tests were taken.
Kyrene Community Edcuation
Program Coordinator 3
07.2013 - 12.2018
Job overview
- Conducting community and parent outreach among the District’s diverse cultural population.
- Lessons plans, activities that are fun and align with the standards for education.
- Providing a safe, engaging, and welcoming place for students before/ after school.
- Write Purchase orders along with keeping track of the yearly budget assigned to the program.
- Meetings and phone calls with parents, admin, and teachers.
Kay Jewelers
Sales Associate
07.2013 - 07.2017
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Increased sales by offering advice on purchases and promoting additional products.
Bath And Body Works, Limited Brands
Assistant Manager
07.2011 - 05.2013
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Northern Arizona UniversityFlagstaff, AZ
No Degree from Elementary School Teaching
Arizona State UniversityTempe, AZ
BBA from Business Communications
05-2027
Dobson High SchoolMesa, AZ
High School Diploma
05.2008
Skills
- Multitasking and Time Management
- Judgment and Decision Making
- Clear Communication
- Customer Service
- Fast Learner
- Office administration
- Strong problem solver
- Payroll
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sewing Ministry Manager
GoTen | Shoprefugee.org
01.2024 - Current
Executive Administrative Assistant
Arimethea
01.2021 - 12.2024
Administrative Assistant
Kyrene Community Education
12.2018 - 08.2020
Program Coordinator 3
Kyrene Community Edcuation
07.2013 - 12.2018
Sales Associate
Kay Jewelers
07.2013 - 07.2017
Assistant Manager
Bath And Body Works, Limited Brands
07.2011 - 05.2013
Northern Arizona University
No Degree from Elementary School Teaching
Arizona State University
BBA from Business Communications
Dobson High School
High School Diploma
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