Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Marissa Carpenter

Uniontown

Summary

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities. Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders, and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with a focus on customer satisfaction and teamwork.

Overview

2
2
years of professional experience

Work History

Worker

Prime Pickleball Club
Canton
02.2025 - 05.2025
  • Operated cash registers accurately and efficiently during peak hours of business.
  • Answered incoming calls promptly and professionally while providing assistance as requested.
  • Alerted supervisor of repair needs and building concerns.
  • Greeted customers upon entering the store and provided them with helpful information about products and services offered.
  • Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
  • Designed promotional materials using graphic design software applications.
  • Monitored social media trends and leveraged insights to optimize content strategy and improve audience engagement.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Server

Bonefish Grill
North Canton
07.2024 - 02.2025
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Assisted in training new servers.
  • Stocked service areas with supplies during slow periods.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Server

Howlin Bird
North Canton
08.2023 - 07.2024
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Set up tables in between patrons to reduce wait times.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Informed customers of daily specials and signature menu items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and confirmed complete orders.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Addressed complaints to kitchen staff and served replacement items.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Criminal Justice

Stark State College
Canton, OH
05-2027

High School Diploma -

Hoover High School
North Canton, OH
05-2023

Skills

  • Computer skills
  • Sales support
  • Self motivation
  • Problem-solving aptitude
  • Relationship building
  • Team collaboration
  • Conflict resolution
  • Customer service
  • Critical thinking
  • Project planning
  • Microsoft office
  • Digital marketing
  • Creative and innovative
  • Data analysis
  • Verbal communication
  • Event planning
  • Multitasking capacity
  • Progress tracking
  • Customer engagement
  • Branding support
  • Advertising
  • Event publicity
  • Goal planning

Affiliations

  • Criminal Justice Accusation Club
  • Social Media Manager for High Schools paper
  • Marketing and fundraising Manager for the school's paper
  • Did social media for Prime Pickleball
  • Made and designed flyers for Prime Pickleball

Accomplishments

  • Social Media Award
  • Multiple writing awards
  • National Honor Society for Journalism
  • Nation Honors Society in college

References

References available upon request.

Timeline

Worker

Prime Pickleball Club
02.2025 - 05.2025

Server

Bonefish Grill
07.2024 - 02.2025

Server

Howlin Bird
08.2023 - 07.2024

Criminal Justice

Stark State College

High School Diploma -

Hoover High School

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Marissa Carpenter