Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Marissa Collazo

Lubbock

Summary

Detail-oriented professional with a strong background in janitorial services, hotel operations, administration and food preparation. Known for excellent communication skills, a proven track record of dedication to hard work and providing reliable & efficient customer service and a commitment to health & safety compliance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Environmental Service Technician

Starcare Specialty Health System
Lubbock, TX
01.2026 - Current
  • Maintained cleanliness and sanitation in patient areas, ensuring compliance with health regulations.
  • Operated cleaning equipment safely and efficiently, enhancing overall facility hygiene.
  • Assisted in waste management processes, adhering to environmental safety protocols.
  • Supported infection control measures by following established cleaning schedules and procedures.

Room Attendant

Overton Hotel & Conference Center
Lubbock, TX
10.2024 - 01.2026
  • Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
  • Replenished supplies and amenities to maintain guest satisfaction and operational efficiency.
  • Reported maintenance issues promptly to enhance guest experiences and prevent further complications.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.

Head Housekeeper

Hampton Inn & Suites By Hilton
Webster, TX
09.2023 - 09.2024
  • Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
  • Trained and mentored staff on best practices for efficient room cleaning.
  • Implemented inventory management system for cleaning supplies, reducing waste.
  • Developed and maintained housekeeping schedules to optimize team efficiency.
  • Conducted inspections of guest rooms and common areas to uphold quality standards.
  • Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
  • Collaborated with front desk staff to address guest requests and concerns promptly.
  • Managed laundry sorting, washing, drying, and ironing.

Assistant Office Manager

Aramark
Wolfforth, TX
03.2020 - 09.2022
  • Oversaw daily office operations, ensuring efficiency and adherence to company policies.
  • Coordinated scheduling and logistics for meetings and events, optimizing resource allocation.
  • Managed office supplies inventory, streamlining procurement processes to reduce costs.
  • Developed training materials for new staff, enhancing onboarding experience and knowledge retention.
  • Assisted in budget preparation and expense tracking, ensuring financial accuracy within department.
  • Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.

Food Service Worker

Aramark
Lubbock, TX
08.2019 - 03.2020
  • Ensured compliance with food safety standards and sanitation regulations.
  • Provided exceptional customer service in fast-paced dining environments.
  • Operated kitchen equipment efficiently, maintaining high quality in food preparation.
  • Assisted in inventory management and stock rotation to minimize waste.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

High School Diploma -

Frenship High School
Wolfforth, TX
05.2017

Skills

  • Janitorial services
  • Time management
  • Data entry
  • Health and safety compliance
  • Food preparation
  • Standard operating procedures
  • Food safety
  • Hospitality services
  • Staff training and development
  • Computer literacy
  • Payroll
  • Communication
  • Cash handling
  • Phone etiquette
  • 10-key

Certification

  • CPR/AED
  • First Aid Training

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Reading
  • Personal Development and Self-Improvement
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Music
  • Spending time with loved ones

Timeline

Environmental Service Technician

Starcare Specialty Health System
01.2026 - Current

Room Attendant

Overton Hotel & Conference Center
10.2024 - 01.2026

Head Housekeeper

Hampton Inn & Suites By Hilton
09.2023 - 09.2024

Assistant Office Manager

Aramark
03.2020 - 09.2022

Food Service Worker

Aramark
08.2019 - 03.2020

High School Diploma -

Frenship High School