- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Reading
- Personal Development and Self-Improvement
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Music
- Spending time with loved ones
Marissa Collazo
Lubbock
Summary
Detail-oriented professional with a strong background in janitorial services, hotel operations, administration and food preparation. Known for excellent communication skills, a proven track record of dedication to hard work and providing reliable & efficient customer service and a commitment to health & safety compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Environmental Service Technician
Starcare Specialty Health System
Lubbock, TX
01.2026 - Current
- Maintained cleanliness and sanitation in patient areas, ensuring compliance with health regulations.
- Operated cleaning equipment safely and efficiently, enhancing overall facility hygiene.
- Assisted in waste management processes, adhering to environmental safety protocols.
- Supported infection control measures by following established cleaning schedules and procedures.
Room Attendant
Overton Hotel & Conference Center
Lubbock, TX
10.2024 - 01.2026
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Replenished supplies and amenities to maintain guest satisfaction and operational efficiency.
- Reported maintenance issues promptly to enhance guest experiences and prevent further complications.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
Head Housekeeper
Hampton Inn & Suites By Hilton
Webster, TX
09.2023 - 09.2024
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Trained and mentored staff on best practices for efficient room cleaning.
- Implemented inventory management system for cleaning supplies, reducing waste.
- Developed and maintained housekeeping schedules to optimize team efficiency.
- Conducted inspections of guest rooms and common areas to uphold quality standards.
- Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
- Collaborated with front desk staff to address guest requests and concerns promptly.
- Managed laundry sorting, washing, drying, and ironing.
Assistant Office Manager
Aramark
Wolfforth, TX
03.2020 - 09.2022
- Oversaw daily office operations, ensuring efficiency and adherence to company policies.
- Coordinated scheduling and logistics for meetings and events, optimizing resource allocation.
- Managed office supplies inventory, streamlining procurement processes to reduce costs.
- Developed training materials for new staff, enhancing onboarding experience and knowledge retention.
- Assisted in budget preparation and expense tracking, ensuring financial accuracy within department.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Food Service Worker
Aramark
Lubbock, TX
08.2019 - 03.2020
- Ensured compliance with food safety standards and sanitation regulations.
- Provided exceptional customer service in fast-paced dining environments.
- Operated kitchen equipment efficiently, maintaining high quality in food preparation.
- Assisted in inventory management and stock rotation to minimize waste.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Frenship High School
Wolfforth, TX05.2017
Skills
- Janitorial services
- Time management
- Data entry
- Health and safety compliance
- Food preparation
- Standard operating procedures
- Food safety
- Hospitality services
- Staff training and development
- Computer literacy
- Payroll
- Communication
- Cash handling
- Phone etiquette
- 10-key
Certification
- CPR/AED
- First Aid Training
Interests
Timeline
Environmental Service Technician
Starcare Specialty Health System
01.2026 - Current
Room Attendant
Overton Hotel & Conference Center
10.2024 - 01.2026
Head Housekeeper
Hampton Inn & Suites By Hilton
09.2023 - 09.2024
Assistant Office Manager
Aramark
03.2020 - 09.2022
Food Service Worker
Aramark
08.2019 - 03.2020
High School Diploma -
Frenship High School