Marissa Davis
Broken Arrow,OK
Summary
- Self-motivated professional bringing proven leadership, organizational and customer relations skills. Tireless team player known for staying poised and calm in fast-paced environments.
- Driven individual offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service.
Overview
8
8
years of post-secondary education
5
5
years of professional experience
Work History
Office & Plant Yard Manager/Productivity Specialist
Leisurescapes, Inc.
Springdale, AR
Jan.2019 - Sep.2020
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Drove implementation of LMN and Workwave software to automate office operations.
- Reviewed plans and designs to verify completeness of grounds work.
- Assisted with weekly lawn maintenance and trim schedules for 40 employees.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Answered questions and addressed concerns from customers on landscape, maintenance, and irrigation issues.
- Assisted other management with finding requested plants and flowers.
- Assisted with maintenance and installation of irrigation equipment.
- Directed work of 4-member team managing the needs of more than 3,000 plants.
- Established schedules and assigned work tasks to individual team members based on strengths, knowledge and availability to meet business, plant and customer demands.
- Oversaw office and plant yard inventory activities, including ordering and requisitions, stocking and plant yard inventory management, and shipment receiving
- Improved office operations by automating client correspondence, record tracking and data communications.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Coordinated special projects, managed schedules for 3 managers and streamlined scheduling procedures.
- Developed standard operating procedures for all administrative employees.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Sales Representative
Crossmark
Fayetteville, AR
Aug.2018 - Nov.2018
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Utilized professional sales techniques to persuasively communicate with clients.
Sensory Scientist Intern
Tyson Foods, Inc.
Springdale, AR
06.2015 - 08.2018
- Created data visualization graphics, translating complex data sets into comprehensive visual representations.
- Provide statistical analysis of food product testing data for Research & Development and Marketing team members to determine acceptability of product before marketing them to consumers.
- Lead Sensory Team member on a 6-person team for 10 different projects, including one which had a cost savings impact of over $2 million.
- Provided comprehensive analysis and recommend solutions to address complex business problems and issues using data from internal and external sources and applied advanced analytical methods to assess factors impacting growth and profitability across product offerings.
- Aided in training new personnel in use of relational database systems.
Education
Bachelor of Science - Agriculture Business
May.2018 - Current
Bachelor of Science - Poultry Science
Aug.2015 - Jan.2018
Degree not completed.
Bachelor of Science - Food Sciences And Technology
Aug.2015 - Apr.2018
Degree not complete.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Records management
Interpersonal communication skills
Customer Relations
QuickBooks proficient
Advanced problem solving
Troubleshooting
Organizational skills
Account Reconciliation
Clear oral/written communication
Payroll and budgeting
Office administration
Relationship building
Data Entry
Phone Skills
Calendar management & scheduling
Reading comprehension
Restocking abilities
Office streamlining
Office organization
MS Office
Office Support
Office 365
Office procedures
Office management
Office supplies inventory management
Office management technologies
Planting flowers and bushes
Project presentation
Transplanting and potting plants
Project Scheduling
Staff Management
Project estimation and bidding
Garden center knowledge
Plant care and maintenance
Workwave Software proficiency
LMN Business management software proficiency
Adaptability
Analytical skills
Teamwork
Policy and procedure modification
Administrative support
Sorting and labeling
Business administration
Friendly nature
Workflow planning
Spreadsheet management
Invoice Processing
Database Management
Social media knowledge
Report analysis
Technical Support
Project Management
Billing and Invoicing
Mail distribution
Supervising staff
Attendance record management
Filing and data archiving
Bookkeeping
Timeline
Office & Plant Yard Manager/Productivity Specialist - Leisurescapes, Inc.
Jan.2019 - Sep.2020
Sales Representative - Crossmark
Aug.2018 - Nov.2018
University Of Arkansas, Fayetteville - Bachelor of Science, Agriculture Business
May.2018 - Current
University Of Arkansas, Fayetteville - Bachelor of Science, Poultry Science
Aug.2015 - Jan.2018
University Of Arkansas, Fayetteville - Bachelor of Science, Food Sciences And Technology
Aug.2015 - Apr.2018
Sensory Scientist Intern - Tyson Foods, Inc.
06.2015 - 08.2018