Marissa Diaz
San Antonio,TX
Summary
Easily ambitious, and highly motivated. Dependable and organized in the workplace, and a team player. Fast at learning new computer software. Works well under pressure. Works well independently and with a team. Enjoys mentoring, teaching others, and creating a positive work environment. Meets deadlines, and is willing to put in the extra effort to get the job done.
Overview
3
3
years of professional experience
Work History
Nanny
Self Employed Services
San Antonio , TX
04.2024 - Current
- Cooked nutritious meals to promote healthy diet and nutrition.
- Regulated children's schedules to balance rest, learning and play.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Provided direct-care services for children of varying ages.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Gave medication to children as directed by parents or guardians.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Assisted children with completing homework and special assignments to improve academic performance.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Care Coordinator
ACARA Health Care
San Antonio, TX
06.2023 - 02.2024
- Maintained awareness of government regulations, health insurance changes and financing options.
- Scheduled appointments for clients with appropriate medical specialists, as well as home health aides.
- Educated clients on available resources and services within their communities.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Arranged orientation and assigned schedules for field staff. Handled incoming and outgoing call inquiries from clients and providers.
- Handled incoming and outgoing calls from clients and medical providers.
- Managed and processed clients' complaints and concerns.
- Maintained direct and clear communication with the supervisor and co-workers for a more efficient and effective work environment.
- Managed and maintained timesheets for clients and medical providers.
- Maintained and built a great rapport with clients and medical providers.
- Submitted and regulated payroll problems for medical aides.
- Helped send and receive insurance claims to insurance companies.
Internship Student
Wallgreens
San Antonio, TX
02.2022 - 04.2022
- Shadowed staff and learned advanced work.
- Assessed company operations for compliance with safety standards.
- Worked with teams to support goals and build experience.
- Identified needs of customers promptly and efficiently.
- Worked closely with human resources to support employee management and organizational planning.
- Inventoried and stocked prescriptions in a proper and organized manner.
- Helped manage the patient profiles while following and respected patient confidentiality by following the proper regulations and laws.
- Properly labeled and marked prescription medicines preventing any miscommunications for customers and co-workers.
- Inputted patient data in the companies software program to fulfil proper orders and requests.
- Processed claims from third party vendors/program prescriptions to fulfil customers' orders.
Education
Pharmaceutical Medicine
Pima Medical Institute
San Antonio, TX11-2022
High School Diploma -
John F. Kennedy High School
San Antonio, TX06-2013
Skills
- Routine adherence
- Cleaning and sanitation
- Approachable
- Superior communication skills
- Emotionally supportive
- Effective team leader
- Safety awareness
- Accuracy and attention to detail
- Confidentiality and security
- Fast typing speed (55 WPM)
- Operates well under pressure
- Proficient in Microsoft Office and Excel
- Multitasking Abilities
Timeline
Nanny
Self Employed Services
04.2024 - Current
Care Coordinator
ACARA Health Care
06.2023 - 02.2024
Internship Student
Wallgreens
02.2022 - 04.2022
Pharmaceutical Medicine
Pima Medical Institute
High School Diploma -
John F. Kennedy High School
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