Marissa Disbro-Dupuy
Spencerport ,NY
Summary
Accomplished Dental Assistant with a proven track record at Penfield Dental Care, enhancing patient care and streamlining scheduling. Expert in dental radiography and equipment sterilization, complemented by exceptional customer service management skills. Demonstrates a commitment to patient relations and operational excellence, ensuring optimal treatment outcomes.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Penfield Dental Care
Penfield, NY
11.2023 - Current
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Office Manager
Top Lawn And Landscape LLC
Hilton, NY
03.2022 - 05.2023
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained computer and physical filing systems.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Dental Assistant
Greece Family Dentistry And Implantology
Greece, NY
08.2021 - 11.2021
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings and impressions.
- Prepared and sterilized instruments and materials for use by dentists.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
Dental Assistant
Wilson Dental Clinic
Rochester, NY
05.2021 - 08.2021
- Performed general chair-side duties for general dentistry.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings and impressions.
- Took dental images following strict patient protection rules, applying lead aprons.
Front Desk Manager
Allora Salon & Spa
Victor, NY
12.2019 - 03.2021
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions, addressed, and resolved any issues to satisfy customers.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Business Development Representative
Mercedes-Benz And BMW Of Rochester
Henrietta, NY
10.2017 - 07.2018
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions, addressed, and resolved any issues to satisfy customers.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
High School Diploma -
Homeschooled
Rochester, NY06.2017
Skills
- Written Communication
- Customer Service Management
- Dental Radiography
- Equipment Sterilization
- Treatment Room Setup
- Patient Relations
- CPR and AED Certified
- Dentrix
Languages
American Sign Language
Native or Bilingual
Timeline
Dental Assistant
Penfield Dental Care
11.2023 - Current
Office Manager
Top Lawn And Landscape LLC
03.2022 - 05.2023
Dental Assistant
Greece Family Dentistry And Implantology
08.2021 - 11.2021
Dental Assistant
Wilson Dental Clinic
05.2021 - 08.2021
Front Desk Manager
Allora Salon & Spa
12.2019 - 03.2021
Business Development Representative
Mercedes-Benz And BMW Of Rochester
10.2017 - 07.2018
High School Diploma -
Homeschooled