Marissa Eberhart
Eugene,OR
Summary
- I am 20 years old
- I have my drivers license
- Responsible, Hardworking with a dependable and reliable nature. Motivated to get along well with others and exceed expectations.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- I love animals i have two of my own one dog and one cat.
- I enjoy going on hikes and going on road trips on my free time as well as spending time with friends and family.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Connections Northwest Inc
Eugene, OR
11.2023 - Current
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Monitored health and well-being of clients and reported significant health changes.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Provided guidance and support to ensure safety of individuals served.
- Maintained detailed records of services performed on clients.
- Accompanied or transported clients to appointments, errands and social activities.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Cashier
Big Lots
Springfield, OR
10.2023 - 11.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained work area and kept cash drawer organized.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Housekeeper/Laundry
Waterford Grand
Eugene, OR
06.2023 - 07.2023
- My duties include but not limited to
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Reported any maintenance issues or damage to supervisors immediately.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sorted and counted linens and organized in storage areas.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Sanitized all areas of the hotel lobby and public restrooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Scrubbed kitchen appliances, countertops and fixtures.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Foster Care Worker
Beyond comfort foster home
Eugene, OR
09.2022 - 01.2023
- Developed, implemented and monitored individualized treatment plans for adults with developmental disabilities in the foster care system.
- Tracked client's progress through monthly updates while providing feedback regarding successes or areas needing improvement.
- Assessed behavioral issues and developed strategies for behavior modification.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Organized special outings for clients in care such as field trips, movie nights, picnics.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cooked meals for clients on my shifts.
Memory Care Caregiver
Evergreen Memory Care
Eugene, OR
08.2021 - 10.2021
- Educated families about available resources for home health care services in the local community.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Followed safe lifting and transferring techniques to transport residents.
- Reported concerns to nurse supervisor to promote optimal care.
- Contributed to case reviews of client status and progress.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Memory Care Caregiver
Quail Crest Memory Care
Eugene, OR
03.2021 - 08.2021
- Provided compassionate daily care
- Caregiver for 13 residents
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Crew Team Member
Dairy Queen
Springfield, OR
05.2020 - 01.2021
- Assisted management with inventory control and stock ordering.
- Explained current promotional information and items to patrons.
- Packed fast food products in approved containers, cups, and bags.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Took orders from patrons and input selections into store computer system.
- Monitored expiration dates of food products.
- Directed patrons to restrooms and other amenities within facility.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Maintained safe food handling practices to prevent germ spread.
Carhop Server
Sonic Drive-In
Springfield, OR
09.2019 - 10.2019
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Carried trays weighing up to 5 pounds to correct cars.
- Stocked service areas with supplies during slow periods.
- Complied with sanitation regulations regarding safe handling of food products.
- Informed management about low inventory levels of certain items.
- Participated in regular training sessions on food safety practices.
- Informed customers of daily specials and signature menu items.
- Informed customers of regular deals or monthly specials to upsell orders.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
GED -
Gateways High School
Springfield, OR12-2021
Skills
- Caregiving (6 years)
- Meal Preparation
- Cash handling (2 years)
- Cleaning Experience (2 years)
- Housekeeping (1 year)
- Medication Administration (2 years)
- Fluent in english
- Multitasking
- Computer Skills
- CPR/First-Aid Certified
- Customer Service (5 years)
- Organization and Time Management
- Basic Math
- Documentation
- Problem-Solving Skills
Certification
- CPR/First Aid, 09/01/22, 09/01/24
- Driver's License, 02/01/22, 03/01/30
Languages
English - Fluent
Languages
English
Native/ Bilingual
Timeline
Direct Support Professional
Connections Northwest Inc
11.2023 - Current
Cashier
Big Lots
10.2023 - 11.2024
Housekeeper/Laundry
Waterford Grand
06.2023 - 07.2023
Foster Care Worker
Beyond comfort foster home
09.2022 - 01.2023
Memory Care Caregiver
Evergreen Memory Care
08.2021 - 10.2021
Memory Care Caregiver
Quail Crest Memory Care
03.2021 - 08.2021
Crew Team Member
Dairy Queen
05.2020 - 01.2021
Carhop Server
Sonic Drive-In
09.2019 - 10.2019
GED -
Gateways High School
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