Marissa Estes
Mission Viejo,CA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Behavior Interventionist
Cortica
06.2022 - 03.2024
- Provide direct implementation of behavior-analytic services to children with autism spectrum disorder and other neurodevelopmental differences in both 1:1 and group settings
- Fulfill all documentation requirements including the use of data collection of strategies and goals, completion of session notes during the session
- Assist with individualized assessment procedures through preference assessments and data collection
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Maintained records of ongoing assessments and documentation of updates.
Associate
Earthbound Trading
11.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelors of arts - Sociology, Psychology
Purdue University
West Lafayette, INSkills
- Microsoft Proficient
- Excel Proficient
- Problem-solving skills
- Listening skills
- Exceptional customer service
- Cash handling
- Team collaboration
- Professional ethics and boundaries
- Patience and perseverance
- Teamwork and collaboration
- Time management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Behavior Interventionist
Cortica
06.2022 - 03.2024
Associate
Earthbound Trading
11.2017 - 02.2018
Bachelors of arts - Sociology, Psychology
Purdue University
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