Marissa Finger
Monument,CO
Summary
Personable, Seasoned Business Analyst offering 20+ year career in mortgage software development, IT and software development liaison. Creative solutions architect with real-time problem-solving flexibility. Expert on business and systems requirements, user acceptance testing and end-user training. Organized and dependable candidate successful at managing multiple priorities and projects with a positive attitude.
Overview
5
5
years of professional experience
Work History
Underwriting Manager/Business Analyst
Nestfuel
05.2022 - 08.2023
- Completed IT set up for Encompass, saving $20,000 in consulting fees
- Tested Optimal Blue implementation and reduced errors by 5%.
- Ability to interface with all levels of business to define business and functional requirements. Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Supported business and IT teams, including requirements gathering and project management for new development and integration projects with little or no direction.
Sr. Mortgage Underwriter
Caliber Home Mortgage
04.2021 - 05.2022
- Created Win/Win solutions to save deals and generate millions in revenue.
- Trained junior team members in underwriting procedures and loan quality grading standards and increased production by 10%.
- Identified errors and reduced warehouse line deficiencies by 65%
- Reviewed team underwriting decisions to identify incorrect actions and reverse previous decisions when merited increasing revenue.
- Cleared loans from warehouse line
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Negotiated and communicated with loan officers, processors and loan applicants to close more loans.
- Approved or denied loans based on established criteria and underwriting guidelines.
- Expert on property appraisals and title documents to verify accuracy and completeness.
- Developed and maintained relationships with investors to drive compliance with guidelines and decreased warehouse line time by 25%.
Sr. Mortgage Underwriter
Mortgage Solutions Financial
05.2019 - 04.2021
- Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
- Expert reading property maps, surveys and property appraisals
- Trained junior team members in underwriting procedures and loan
- Educated customers on Government and Conventional loans and increased sales by 5%,
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Expert review of appraisals and title documents to verify accuracy and completeness.
- Developed and maintained relationships with investors to reduce penalties and fines on loans by 25%.
Business Analyst
Ent Credit Union
03.2018 - 05.2019
- Led implantation of Blend into operational processes to save millions in labor cost and errors.
- Lead Scrum/Agile meetings and increased participation by 50%,
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and reduce downtime by 15%.
- Collaborated with stakeholders to define project objectives and criteria.
- Surveyed clients to ascertain requirements and expectations for product.
- Provided technical support for troubleshooting analytics and reporting issues.
Education
BBA - Business Economics
Sam Houston State University
Huntsville, TXSkills
- Excellent Verbal and Written Communication
- Agile Software Development Lifecycle
- Microsoft Office Suite
- Customer issue resolution
- Technical Support
- Project Management
- Win/Win Solutions
- Self Starter
Timeline
Underwriting Manager/Business Analyst
Nestfuel
05.2022 - 08.2023
Sr. Mortgage Underwriter
Caliber Home Mortgage
04.2021 - 05.2022
Sr. Mortgage Underwriter
Mortgage Solutions Financial
05.2019 - 04.2021
Business Analyst
Ent Credit Union
03.2018 - 05.2019
BBA - Business Economics
Sam Houston State University