Overview
Work History
Education
Skills
Related Coursework
Coursework Projects
Certification
Timeline
Generic

MARISSA FLORES

Victorville,CA

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Health Worker

High Desert Psychological Services
02.2024 - Current
  • Act as an advocate for clients when interacting with insurance companies or government agencies.
  • Create informational materials about available resources in the local community.
  • Serve as a liaison between healthcare providers and community organizations.
  • Offer emotional support during difficult times or stressful situations.
  • Assist individuals with navigating health care systems, appointments and classes.
  • Notify individuals regarding appointment follow-ups and referrals and provided transportation to appointments.

Community Health Worker

Enhanced Care Management - DBH & ARMC
07.2022 - 01.2024
  • Built supportive working relationship with patient to fully understand patients' needs and deficits from patient's perspective
  • Provided accompaniment to PCP, specialty, and social service visits as needed to provide emotional support and gain further understanding of patient's deficits with engaging with service providers.
  • Helped patients set personal health related goals
  • Acted as a patient advocate and liaison between the patient/family and community service agencies.
  • Provided assistance in applying for and connecting with public and community benefits and resources.
  • Part of a multidisciplinary team in Primary care and Behavioral Health
  • Maintained HIPPA compliance

Server

Lazy Dog Restaurant & Bar
03.2021 - 01.2022
  • Demonstrate recipe knowledge of food and beverage
  • Understand proper state and federal liquor laws; alcohol awareness
  • Work in a fast-paced, multi-tasking environment while communicating clearly to guests.

Education

Bachelor of Science - Public Health

California State University
05.2021

Skills

  • Active listening/learning
  • Motivational Interviewing
  • Advocacy
  • Social Perceptiveness
  • Service Orientation
  • Capacity Building
  • Working collaboratively

Related Coursework

  • Health Promotion in Diverse Population
  • Occupational Health/Safety
  • Plan Research Evaluation
  • Program design

Coursework Projects

  • Designed a study/questionnaire
  • Analyzed and interpreted data

Certification

  • Certified Clinical Community Health Worker, Loma Linda University San Manuel Gateway College Promotores Academy - 2022

Timeline

Community Health Worker

High Desert Psychological Services
02.2024 - Current

Community Health Worker

Enhanced Care Management - DBH & ARMC
07.2022 - 01.2024

Server

Lazy Dog Restaurant & Bar
03.2021 - 01.2022

Bachelor of Science - Public Health

California State University
MARISSA FLORES