Marissa Flores
Miami
Summary
Dynamic and passionate Clinical Staff Pharmacist with CVS Health, skilled in specialty medication management and patient-specific care plans. Proven track record in enhancing patient outcomes through empathetic yet effective patient counseling and collaboration with healthcare providers. Bilingual in English and Spanish, skilled at making professional judgement while adhering to clinical guidelines and safety protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Staff Pharmacist
Navarro Health Services/CVS Specialty
06.2025 - Current
- Managed specialty therapies for oncology, autoimmune disorders, HIV, hepatitis C, and rare diseases, optimizing patient outcomes.
- Collaborated with providers to initiate, modify, and discontinue specialty therapies, ensuring alignment with clinical guidelines and enhancing treatment effectiveness.
- Monitored high-risk medications (biologics, immunosuppressants, chemotherapy) and created patient-specific care plans using Asembia
- Ensured adherence to REMS programs and specialty medication safety requirements, promoting safe and effective medication use.
Retail District Support Pharmacist
CVS Health
09.2023 - 06.2025
- Administered immunizations and coordinated vaccine clinics to increase community vaccination rates
- Counseled patients regarding any medication questions
- Recommended over-the-counter therapies to patients, enhancing symptom management and improving patient satisfaction
- Conducted Comprehensive Medication Reviews (CMRs) in pilot MTM program for patients with ≥5 chronic conditions, identifying medication-related issues to optimize therapeutic outcomes
- Verified prescription orders sent by physicians or other healthcare professionals and assessing for appropriateness
- Managed pharmacy inventory
- Implemented process improvements to enhance workflow efficiency within the pharmacy team.
- Completed PMEL (Pharmacy Manager Emerging Leader) program
Pharmacy Intern
CVS Health
09.2019 - 08.2023
- Administered vaccines (including COVID-19, flu, shingles, pneumonia, etc.).
- Counseled patients on OTC and prescriptions medications.
- Assisted patients with medication therapy management through phone consultations, enhancing adherence and understanding of prescribed therapies.
- Conducted COVID-19 test on patients by guiding them through the self-swabbing process.
- Conducted blood pressure and blood glucose screenings at monthly Navarro health fairs ("Sabado Saludables"), promoting community health awareness and preventative care.
- Facilitated community outreach efforts for COVID-19 and flu vaccination clinics with Aetna.
- Represented CVS at company booth by networking with students at Nova Southeastern University's Preceptor Expo and Annual Future's Rx Summit.
- Created, shot, and edited videos to promote grand openings of 3 new Navarro locations, increasing community engagement and visibility.
Registered Pharmacy Technician
CVS Health
07.2018 - 08.2019
- Typed and processed prescriptions accurately in pharmacy system.
- Prepared medications/worked production station.
- Managed pharmacy inventory.
- Completed patient triage.
- Answered pharmacy phone calls.
- Manned pick-up window and checked out patients.
Sales Associate
CVS Health
05.2018 - 07.2018
- Facilitated customer transactions at checkout by processing payments and ensuring a smooth experience.
- Delivered customer service by greeting customers and guiding them to desired items.
- Maintained store merchandise by efficiently stocking shelves and organizing displays.
Education
Doctor of Pharmacy -
Nova Southeastern University College of Pharmacy
Davie05-2023
Associate of the Arts - Pre-pharmacy
Miami-Dade Honors College
Kendall05-2018
Skills
- Medication therapy management
- Comprehensive medication reviews
- Specialty medication management
- Point of care testing
- Immunization administration
- Drug interaction assessment
- Clinical guideline adherence
- Care plan development
- Pharmacy inventory management
- Provider collaboration
- Outstanding counseling and patient care
- Patient counseling
- Effective communication
- Problem solving
- Community outreach
- Fluent in English and Spanish
Certification
- Florida Board of Pharmacy Licensed Pharmacist
- APhA Delivering Medication Therapy Management Services Certification
- Basic Life Support Training (BLS) American Heart Association
- APhA Certified Immunizer American Pharmacists Association
Accomplishments
- Chancellor's List, Nova Southeastern University, Winter 2022 - Winter 2023, Maintained a GPA of 3.8 or higher in all pharmacy courses.
- PharmaCon Pharmacy Innovation 'Best Project' Award, Nova Southeastern University, 02/22, Awarded to group with the most unique and innovative pharmacy project at NSU's Annual PharmaCon event.
- Dean's List, Nova Southeastern University, Fall 2019 - Fall 2021, Maintained a GPA of 3.6 or higher in all pharmacy courses.
Personal Information
Title: PharmD, RPh
Timeline
Clinical Staff Pharmacist
Navarro Health Services/CVS Specialty
06.2025 - Current
Retail District Support Pharmacist
CVS Health
09.2023 - 06.2025
Pharmacy Intern
CVS Health
09.2019 - 08.2023
Registered Pharmacy Technician
CVS Health
07.2018 - 08.2019
Sales Associate
CVS Health
05.2018 - 07.2018
Doctor of Pharmacy -
Nova Southeastern University College of Pharmacy
Associate of the Arts - Pre-pharmacy
Miami-Dade Honors College