Marissa Franco

• Successfully managed over 45 employees simultaneously.
• Operated and led multiple stores, totaling over twelve different locations.
• Exceeded sales comps and RIMPs (Return on Invested Capital) at each managed store.
• Developed over 10 employees into management roles, fostering professional growth and leadership skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Demonstrated leadership skills in overseeing daily operations.
• Ensured smooth workflow and customer satisfaction
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.

Gained foundational experience in customer service and teamwork.