Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Marissa Franquez

Perris,CA

Summary

Proven leader in fast-paced environments, adept at driving team collaboration and productivity at Home Depot. Problem-solving skills to exceed daily targets and enhance customer satisfaction. Recognized for adaptability and fostering a culture of safety and efficiency, significantly contributing to team success and operational excellence.

Overview

6
6
years of professional experience

Work History

DFC Processing Packing

Home Depot
07.2021 - Current
  • Utilized company software systems for tracking and updating order status, ensuring timely delivery to customers.
  • Communicated effectively with colleagues across departments, fostering a positive work environment and seamless operations.
  • Prioritized urgent orders for expedited processing, ensuring customer needs were met within specified timeframes.
  • Collaborated with team members to coordinate efficient workflows and meet daily production targets.
  • Established a strong record of punctuality and attendance reliability, setting a positive example for colleagues.
  • Managed multiple tasks concurrently while maintaining exceptional attention to detail throughout the packing process.

DFC Picking

Home Depot
07.2021 - 04.2022
  • Provided exceptional customer service, addressing any issues or concerns promptly to maintain client satisfaction levels.
  • Increased employee retention within the picking team by fostering a positive work culture and offering opportunities for growth.
  • Promoted a culture of teamwork and collaboration by organizing team-building activities, fostering strong relationships within the group.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.

Team Leader

Jack In The Box
03.2018 - 04.2021
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Education

High School Diploma -

Perris High School
Perris, CA
06.2009

Skills

  • Warehouse Safety
  • Adaptable to change
  • Forklift Certification
  • Problem-Solving
  • Flexible and Adaptable
  • Product Organization
  • Basic Mathematics
  • Data Entry
  • Team Collaboration
  • Workplace Cleanliness

Accomplishments

    Recognition

  • 4 Homer Awards
  • Employe Of The Month March 2024

Languages

English
Spanish

Timeline

DFC Processing Packing

Home Depot
07.2021 - Current

DFC Picking

Home Depot
07.2021 - 04.2022

Team Leader

Jack In The Box
03.2018 - 04.2021

High School Diploma -

Perris High School
Marissa Franquez