Marissa Garcia
Colorado Springs,CO
Summary
Diligent college student, highly motivated medical Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Detail-oriented and able to learn new concepts quickly. Recent graduate with excellent research and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Dr Mohandas Med Spa
06.2024 - 10.2025
- Assisted with patient intake, documenting medical histories and vital signs accurately.
- Managed appointment scheduling, ensuring efficient patient flow and optimized clinic operations.
- Supported medical procedures by preparing instruments and maintaining sterile environments.
- Educated patients on post-treatment care protocols to enhance recovery and satisfaction.
- Coordinated inventory management for medical supplies, reducing waste and ensuring availability.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Pet Care Lead
PetSmart Charities
01.2021 - 09.2025
- Supervised daily operations of pet care services, ensuring high-quality animal welfare standards.
- Trained and mentored staff on best practices for animal handling and safety protocols.
- Developed schedules for pet care staff, optimizing resource allocation and service delivery.
- Implemented inventory management system for supplies, improving efficiency and reducing waste.
- Evaluated pet health needs through regular assessments, enhancing overall care quality provided to animals.
- Coordinated communication with pet owners, addressing inquiries and fostering positive relationships.
- Managed inventory of pet supplies, ensuring adequate stock levels while minimizing waste.
- Monitored animal behavior closely for signs of stress or discomfort, adjusting their surroundings accordingly to promote relaxation and contentment.
- Conducted staff performance evaluations, recognizing achievements and identifying areas for growth and development.
- Provided regular updates to pet owners regarding their pets'' well-being during their stay at our facility, fostering peace of mind.
- Trained team members on proper handling techniques, ensuring safe interactions with all pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Service Dog Trainer
PetSmart Charities
01.2021 - 02.2022
- Developed customized training programs for service dogs, enhancing behavioral outcomes and obedience.
- Mentored junior trainers in advanced techniques, increasing team effectiveness and skill level.
- Collaborated with veterinary professionals to ensure optimal health and wellness of service dogs.
- Implemented process improvements that streamlined training workflows and reduced completion time.
- Led workshops on canine behavior management for community education initiatives.
- Coordinated with clients to match them with suitable service dogs based on specific needs.
- Utilized positive reinforcement techniques to improve service dog responsiveness and reliability.
- Organized group classes for clients with disabilities to practice handling skills alongside their newly-trained service dogs before official certification was granted.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Kept animals stimulated with variety of enrichment activities.
Education
Associate of Science - Emergency Medical Response
Foothill College
Los Altos, CA12-2024
High School Diploma -
Milpitas High School
Milpitas, CA06-2022
Skills
- Knowledge of HIPAA standards
- Scheduling efficiency in healthcare
- Client support
- Experienced in medical terminology usage
- Monitoring of vital signs
- Direct patient care
- CPR
- First aid
- Sterilization techniques
- Emergency response preparedness
- Procedure assistance
- Patient-focused care
Timeline
Medical Assistant
Dr Mohandas Med Spa
06.2024 - 10.2025
Pet Care Lead
PetSmart Charities
01.2021 - 09.2025
Service Dog Trainer
PetSmart Charities
01.2021 - 02.2022
Associate of Science - Emergency Medical Response
Foothill College
High School Diploma -
Milpitas High School