Marissa Garcia

-Prepared 100+ beverages per shift while maintaining speed and quality standards
-Delivered excellent customer service, building rapport with regular customers
-Managed cash handling and POS transactions with high accuracy
-Maintained a clean, sanitary workspace in compliance with health regulations
-Assisted with opening and closing procedures
-Trained new baristas on drink preparation and customer service standards

-Researched, wrote, and edited news articles under deadline

-Conducted interviews with students, faculty, and community members

-Fact-checked information to ensure accuracy and credibility

-Collaborated with editors and media staff to produce weekly publications

-Covered campus events, breaking news, and feature stories

-Produced written and multimedia stories for campus audiences

-Conducted interviews and developed story pitches

-Met strict deadlines while managing academic responsibilities

-Strengthened research, communication, and critical thinking skills

-Processed high-volume customer transactions accurately and efficiently in a fast-paced retail environment
-Delivered excellent customer service, building positive relationships with customers over three years
-Trained and mentored new cashiers on POS systems, company procedures, and customer service standards
-Assisted in the opening of a new Frisco store, supporting setup, team onboarding, and operational readiness
-Handled cash, credit, and debit transactions while maintaining accuracy and accountability
-Selected to help launch a new store location in Frisco, contributing to opening preparation and team training
-Trained 10+ new employees, improving onboarding efficiency and maintaining service standards
-Helped maintain clean, organized checkout areas and supported front-end team operations

-Supported office operations by handling administrative tasks and data entry with accuracy
-Assisted students and faculty with inquiries in a professional and timely manner
-Managed scheduling, document preparation, and filing systems
-Maintained confidentiality of sensitive information in compliance with institutional policies
-Balanced academic coursework while meeting work-study responsibilities