MARISSA GIGANTANA-COLLADO
Waldorf,MD
Summary
Experienced Office Management and Administration Professional experienced with over 25 years in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Executive Coordinator/Procurement
The George Washington University
04.2007 - Current
- Composes operational and financial reports on the expenditure of the Animal Research Facility (ARF).This includes running the ARF encumbrance report, maintaining the budget spreadsheet, compiling and reconciling expense reports, handling all EAS and iBuy purchases
- Responsible for the ARF procurement, purchasing, billing, equipment, and supplies
- Manages the animal ordering and controlled substances process to ensure that all animals are approved by the Institutional Animal Care and Use Committee (IACUC)
- Provides customer service for researchers, technicians, departmental finance administrators, and vendors with regard to billing and financial matters
- Supports all departmental finance administrators with funding sources (ie
- Awards, PTA, departmental funds, start-up funds, bridge, etc.) and allocation expenses to ensure allocations are accurate throughout the fiscal year
- Serves as the first point of contact for all ARF issues, ensures a solution in compliance with AAALAC policies, while providing a high level of service
- Serves as a liason for animal projects funded in association with approved IACUC protocols to facilitate workflow
- Participates in group meetings with contributing centers, funding agencies, statistical groups and field units, to solve problems, report findings and facilitate work flow
- Coordinate with the IT department on all office equipment
- Process all FIXIT requests for the ARF
- Supports all ARF staff on a circumstantial basis or as need,works closely with HR to communicate any ARF staff wellbeing concerns
- Accountable for the new programs launched at the ARF: Vet services and working with People Disabilities (BroadFutures)
- Performs other work-related duties as assigned.
Administrator
Phillips, Cooper & Associates
12.2003 - 04.2007
Financial Coordinator
Prizm Dental Practice
07.1999 - 12.2003
- Worked with dentists to create a patient schedule that allow for efficient and outstanding clinical outcomes as well as increased profitability for the practice
- Consistently updated and maintained office and vendor supplies, providing the company with accurate and compatible information at all times
- Instructed front desk personnel in cash procedures with patients and ensure the adherence of the policies
- Monitored all receivables and maintain them to an acceptable level
- Achieved 65%-75% collection goal
- Served as liaison to Phillips, Cooper & Associates, reporting to the Chief Financial Officer
- Provided Daily/Slide Production, collection, and closely monitor the goals of the company
- Coordinated and facilitated Annual Financial Planning meeting.
Assistant Manager
Auntie Anne's Pretzel Company
02.1998 - 07.2001
Barista
Primo Cappuccino
08.1995 - 03.1998
Administrative Assistant to Registered Nurses
Summer Youth Initiative
06.1995 - 08.1995
Education
BBA in Entrepreneurship -
Strayer University
01.2024
Business Management Courses -
College of Southern Maryland
La Plata, MD01.2004
Business Management Courses -
Prince Georges Community College
Largo, MD06.1999
Business Management Courses -
University of Maryland, University College
College Park, MD01.1998
Skills
- Microsoft Word
- Excel
- Powerpoint
- Dentrix Software 105 & 11
- Microsoft Outlook Express
- Oracle
- EAS
- iBuy
Activities
- Former GWU Colonial Ambassador
- Special Needs Ministry
- Special Education Advisory Committee (SECAC)
- Humanitarian
- PhilAm Society
References
References available upon request
Certification
- Manager Essential, GWU - September 2023
Manager Essentials
Manager Essentials program
Timeline
Executive Coordinator/Procurement
The George Washington University
04.2007 - Current
Administrator
Phillips, Cooper & Associates
12.2003 - 04.2007
Financial Coordinator
Prizm Dental Practice
07.1999 - 12.2003
Assistant Manager
Auntie Anne's Pretzel Company
02.1998 - 07.2001
Barista
Primo Cappuccino
08.1995 - 03.1998
Administrative Assistant to Registered Nurses
Summer Youth Initiative
06.1995 - 08.1995
BBA in Entrepreneurship -
Strayer University
Business Management Courses -
College of Southern Maryland
Business Management Courses -
Prince Georges Community College
Business Management Courses -
University of Maryland, University College
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