Marissa Gilbert
Cleveland
Summary
Strategic and results-driven Program Evaluator with a Master's degree in Sociology and finishing my candidacy of a PhD in Sociology. Experienced in conducting comprehensive evaluations of social programs, utilizing advanced research methodologies to assess program effectiveness and impact. Skilled in designing evaluation frameworks, collecting, and analyzing data, and delivering actionable recommendations to enhance program outcomes. Adept at collaborating with diverse stakeholders to ensure evaluation findings inform decision-making and drive continuous improvement initiatives. Possesses strong analytical abilities coupled with a deep understanding of social dynamics, allowing for nuanced interpretations of evaluation results within complex socio-cultural contexts. Committed to advancing knowledge and promoting positive social change through rigorous evaluation practices.
Overview
10
10
years of professional experience
Work History
Program Evaluator
Village of Healing (Black Birth Initiative Program)
02.2023 - Current
- Coordinated with other organizations regarding work accomplishment, priorities, chains of command, and communication channels to ensure seamless collaboration within the collaborative for the Black Birth Initiative Program
- Crafted agreements and contracts to facilitate program management needs
- Assessed and organized requirement papers to aid in invoicing procedures
- Assisted in program oversight and through suggesting enhancement based on trends in data
- Evaluation of potential risks and uncertainties that could impact costs and prices, along with strategies for mitigating these risks within the program
- Contributed to the design, evaluation, and reporting phases of program implementation within the relevant department
- Ensured activities were conducted in compliance with the organization's code of conduct, mission, policies, procedures and value statements
- Prepared written reports and presentations detailing evaluation processes, findings, and recommendations for program enhancements
- Changed workflows and work assignments to balance workloads and increase the effectiveness of operations and personnel utilization within the program
- Monitored and evaluated collection and quality improvement initiatives within the collaborative to ensure adherence to standards and effectiveness of the Black Birth Initiative Program
- Designed and developed data collection tools and program evaluation methodologies to gather comprehensive data for the analysis of144 participants
- Managed and upgraded existing databases to enhance efficiency and accuracy of data management processes
- Conducted routine analysis on program process and outcome data to identify areas for improvement and inform decision-making
- Collaborated with program staff, including program coordinators, managers, and researchers, to identify opportunities for enhancing program effectiveness and efficiency
- Provided comprehensive training to staff members on various aspects of program evaluation to ensure consistent understanding and application
- Developed data collection protocols and instrumentation necessary to conduct in-depth studies and evaluations
- Conducted reviews of program-related documents, data files, published information, and official reports to inform evaluation processes
- Provided technical assistance related to evaluation to grantees through site visits, conferences, and seminars, both individually and in groups
- Work Schedule: Full Time,40hrs/week
- Salary: $70,000.00
Program Coordinator
Urban League of Greater Cleveland
07.2022 - 02.2023
- Coordinate program workflow for four business growth acceleration programs including: technical support, budget, policies, and stakeholder compliance
- Review daily THRIVE loan inquires, totaling300 profiles, to offer clients pre-loan counseling and guidance on collecting needed documentation
- Manage UBIZ Venture Capital client loan payments and disbursements documentation in THRIVE database
- Provide quality assurance for Client Portfolio(s) and effectiveness to include quarterly file review with appropriate case documentation
- Work Schedule: Full Time,40hrs/week
- Salary: $56,000.00
Contact Tracing Regional Supervisor
Public Consulting Group
04.2021 - 07.2022
- Oversee a team of20-30 Case Investigators, coordinating daily tasks, leading weekly team, and one- on-one meetings, and following up with disciplinary actions as necessary
- Lead weekly meetings with Lucas County Health Department, Allen County Health Department, Putnam Health Department, Seneca County Health Department, Kent City Health Department, and Cincinnati City Health Department
- Advised on technical aspects of work processes, troubleshooting challenges, identifying solutions, tracking progress of unit, assessing data on productivity and timeliness of interviews, and ensuring compliance with interventions for cases and contacts
- Participated on a diversity and inclusion committee that served to bring cultural competency trainings to all case investigations in Ohio, creating surveys, locating relevant videos, and creating panels for discussion
- Work Schedule: Full Time,40hrs/week
- Salary: $22.50/hour
Research/Teaching Assistant & Instructor
Case Western Reserve University
08.2017 - 05.2022
- Assisted department professors in their research with topics ranging from life satisfaction for long term cancer patients to residential preferences for the African American middle class, crafting literature reviews, graphs, and charts for publications
- Provided support to lead teachers to enhance the student learning experience, assisting with classroom instruction, designing lesson plans, leading class discussions, and assisting with assignment grading for28 students in a medical sociology course and10 students in a social inequality course
- Created a syllabus and solely instructed a course in Spring2021 semester
- Established best practices to support the development of effective learning experiences, collaborating to streamline and uphold classroom operations and promote a safe and welcoming environment
- Work Schedule: Part Time,20hrs/week
- Salary: $18,000
COVID-19 Contact Tracer
Ohio Department of Health
07.2021 - 04.2021
- Managed all positive COVID case response within assigned territory, including outreach to local health authorities and inputting data into Ohio Disease Reporting System and/or Ohio Contact Tracking System
- Utilized COVID response guidelines to diagnose patients, assess their health statuses, and determine methods to assist affected populations in addressing symptoms based on personal circumstances while communicating with empathy to explain in clear terms the principles of exposure, quarantine, and other applicable details
- Demonstrated a keen understanding of the need for confidentiality and the ability to conduct case interviews with care to conduct contact tracing without disclosing individual identities Balanced multiple simultaneous cases while ensuring clear and continued communication, referring patients and contacts for further care as required
- Work Schedule: Full Time,40hrs/week
- Salary: $19/hour
Graduate Admissions Counselor
Case Western Reserve University
01.2017 - 08.2017
- Recruited graduate students for the Jack, Joseph and Morton Mandel School of Applied Social Sciences, assisting program director in direct recruitment of social workers at their place of work Reviewed applications for admissions into graduate programs for Master of Social Administration and Master of Non-Profit Organizations, making admissions and financial aid package decisions Supported a cohesive and efficient application experience, developing reports for strategic decisions, data accuracy, qualification of prospective students, and direct recruitment
- Tracked, managed, and reported on key performance indicator metrics as related to overall enrollment goals in collaboration with program director
- Senior Admissions Counselor, Recruiter
- Work Schedule: Full Time,40hrs/week
- Salary: $18.25/hour
Senior Admissions Counselor
Cleveland State University
08.2016 - 12.2016
- Designed and developed individual marketing and recruiting strategies and special programs to meet enrollment goals, conducting monthly welcome presentations overviewing curriculum, student life, and financial aid packages
- Counseled prospective high school applicants regarding admissions requirements, program options, residency requirements, course equivalencies, and alternative educational choices where appropriate
- Scheduled and conducted individual in-person and telephone interviews with prospective students and their families regarding the initial application process and evaluated application credentials for admission decision making
- Participated with departmental leadership to define key schools, set new student enrollment targets for each of those schools, and devise and implement strategies to reach targets
- Work Schedule: Full Time,40hrs/week
- Salary: $18/hour
Admissions Counselor
Denison University
07.2015 - 06.2016
- Assisted in the planning and implementation of admission and recruitment strategies, reviewing700+ applications and conducting evaluative interviews with prospective students successfully setting an institutional record by enrolling the highest number of students for one counselor in the history of the University
- Contributed to the development of multicultural recruitment efforts and events, developing innovative initiatives in support of strategic departmental and institutional enrollment goals Represented the University at various inter-state recruitment events within assigned region to conduct meetings with prospective students while building relationships with alumni, school counselors, and other interested parties
- Corresponded with prospective students including applicants, family, alumni, school counselors and others seeking information on admissions standards, diversity inquiries, academic and non- academic programs, and student activities
- Work Schedule: Full Time,40hrs/week
- Salary: $36,000
Education
Doctor of Philosophy - Sociology
Case Western Reserve University
12.2024
Master of Arts - Sociology
Case Western Reserve University
12.2019
Bachelor of Arts - Sociology/Anthropology and Black Studies
Denison University
05.2015
Skills
- Data Analysis
- Qualtrics
- Qualitative Research
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Office
- SharePoint
Applicant Information
- Citizenship: U.S Citizen
- Veteran’s Preference: N/A
- Security Clearance: N/A
Timeline
Program Evaluator
Village of Healing (Black Birth Initiative Program)
02.2023 - Current
Program Coordinator
Urban League of Greater Cleveland
07.2022 - 02.2023
COVID-19 Contact Tracer
Ohio Department of Health
07.2021 - 04.2021
Contact Tracing Regional Supervisor
Public Consulting Group
04.2021 - 07.2022
Research/Teaching Assistant & Instructor
Case Western Reserve University
08.2017 - 05.2022
Graduate Admissions Counselor
Case Western Reserve University
01.2017 - 08.2017
Senior Admissions Counselor
Cleveland State University
08.2016 - 12.2016
Admissions Counselor
Denison University
07.2015 - 06.2016
Master of Arts - Sociology
Case Western Reserve University
Bachelor of Arts - Sociology/Anthropology and Black Studies
Denison University
Doctor of Philosophy - Sociology
Case Western Reserve University
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