Marissa Glaeser
Beavercreek,OH
Summary
Driven and highly motivated individual who has 4 years of hospitality and customer service experience. Demonstrates excellent communication, planning and problem-solving skills. Attentive [Job Title] with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive and engaging learning environments for all children.
Overview
5
5
years of professional experience
Work History
Private Babysitter
Private Family Household
Beavercreek, United States
05.2020 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Monitored children's play activities to verify safety.
Cashier
Lowes Distribution Center
Beavercreek, OH
05.2022 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Hostess
Pies & Pints
Beavercreek, OH
10.2019 - 01.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Notified server after seating parties in section to facilitate prompt service.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered questions about food and order statuses for waiting customers.
Lifeguard
Greene Valley Recreation Center
Beavercreek, OH
05.2017 - 08.2019
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Patrolled all applicable pool areas to identify anyone in need of assistance and provide immediate care.
- Maintained neat and clean pool area and clean water at all times.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Kept equipment in good working order with frequent inspections and minor repairs.
Education
High School Diploma -
Beavercreek High School
Beavercreek, OHSome College (No Degree) - Secondary Education
Miami University
Oxford, OHBachelor of Arts - Special Education
Wright State University
Dayton, OH05.2024
Skills
- Effective customer upselling
- Service prioritization
- Organizational skills
- Skills Development
Timeline
Cashier
Lowes Distribution Center
05.2022 - 08.2022
Private Babysitter
Private Family Household
05.2020 - Current
Hostess
Pies & Pints
10.2019 - 01.2020
Lifeguard
Greene Valley Recreation Center
05.2017 - 08.2019
High School Diploma -
Beavercreek High School
Some College (No Degree) - Secondary Education
Miami University
Bachelor of Arts - Special Education
Wright State University