Marissa Guajardo
Houston,TX
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
17
17
years of professional experience
Work History
Barista
Jacksonsbrew
Houston , TX
11.2023 - 01.2025
- Froth Almond,Oat,Whole,Coconut milk
- Pulled expresso shots from expresso machine
- Made hot and iced lattes added syrups
- Made recipes for drinks
- Made Horchata and Coldbrew
- Made Frappuccinos and smoothies
- Prepared Lotus Energy Drinks
- Made hot and iced herbal teas
- Served Pastries
- Made Americanoshot or iced, made Flat whites,Cappuccinos,Cortados
- Team player
- Flexible with scheduling
- Excellent at customer service and keeping clients happy and satisfied with there drinks.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked customer service stations with paper products or beverage preparation items.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Maintained calm demeanor during high-volume periods and special events.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Described menu items to customers and suggested appealing products.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Input orders into point of sale system and handled customer payments.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Utilized POS system to receive and process customer payments.
Preschool Teacher
Esperanza Shool
Houston
01.2008 - 01.2022
- Attended professional development workshops to stay current on best practices for early childhood education.
- Provided individual attention to each student as needed during class time.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Led story time sessions designed to promote literacy skills among young learners.
- Encouraged critical thinking skills through problem solving activities.
- Facilitated group play activities that encouraged collaboration among students.
- Implemented appropriate disciplinary measures when necessary according to school policies.
- Developed lesson plans that incorporated creative teaching techniques.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Adapted instructional methods based on individual student needs.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Integrated multicultural themes into instruction plans to foster respect for diversity among students.
- Assisted in providing a safe and secure environment for children.
- Organized educational materials and resources to create an engaging learning environment.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Taught children foundational skills in colors, shapes and letters.
- Developed professional relationships with parents, teachers, directors and therapists.
- Incorporated music, art and theater into lesson planning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Implemented hands-on, play-based strategies for experiential learning.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Established indoor and outdoor safe play environments for toddler-age children.
- Administered and documented results of student assessments.
- Read stories to children and taught painting, drawing, and crafts.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Participated in workshops, trainings and conferences to improve educational skills.
- Observed children to record development.
Skills
- Maintain a clean environment and work area
- Team player
- Helping others when needed
- Keeping customers happy and satisfied with their drinks
- Open to ideas as to further a drink menu
Timeline
Barista
Jacksonsbrew
11.2023 - 01.2025
Preschool Teacher
Esperanza Shool
01.2008 - 01.2022