Marissa Guzman
Fort Madison,IA
Summary
Diligent professional with proficiency in word processing, adept time management, and effective scheduling. A systematic and analytical problem-solver, adept at thriving in fast-paced environments with minimal supervision. Possesses exemplary expertise in HRIS systems and file management systems.
Overview
6
6
years of professional experience
Work History
Personnel Specialist
United States Air Force, USAF
02.2018 - 02.2024
- Established and organized comprehensive personnel and employee files, implementing systematic archive to facilitate internal audits effectively.
- Fostered employee motivation through orchestration of special events, incentive programs, and regular constructive feedback sessions.
- Ensured organizational compliance with local, state, and federal laws, as well as internal standards, maintaining proactive approach to legal requirements.
- Managed HR database, meticulously updating new employee information, benefits changes, and other pertinent details to maintain accuracy and efficiency.
- Resolved employee conflicts with sense of urgency, adhering to corporate procedures to address issues promptly and effectively.
- Conducted performance evaluations to provide insightful feedback and identify high-potential candidates for promotion within the company.
- Safeguarded employee data and privacy in adherence to organizational privacy policies, maintaining confidentiality as a top priority.
- Updated and maintained accurate records for over 100k personnel, ensuring the integrity and completeness of customer records.
- Provided exceptional customer service, offering tailored advice and assistance while keenly addressing specific customer needs and preferences.
- Led comprehensive staff orientation programs and training sessions, fostering collaboration and a cohesive work environment.
- Successfully implemented and enforced policies to maintain both legal compliance and operational efficiency within the organization.
Education
Human Resources Management
Community College of The Air Force
Montgomery, ALCurrent
Arizona Western College
Yuma, AZ09-2015
High School Diploma -
Burlington Community High School
Burlington, IA05-2014
Skills
- Policy and Procedure Development
- Excellent Communication
- Training and Mentoring
- Organizational Development
- Records Management
- Time Management
- Team Leadership
- Business Administration
- Computer Literacy
- Conflict Management
Accomplishments
- Documented and resolved the Air Force Accountability and Assessment System for natural disasters which led to accounting for 71k families within 3 hours.
- Collaborated with team of 6 agencies to provide critical information to Air Force personnel who are deploying overseas.
Timeline
Personnel Specialist
United States Air Force, USAF
02.2018 - 02.2024
Human Resources Management
Community College of The Air Force
Arizona Western College
High School Diploma -
Burlington Community High School