MARISSA HADAYIA
Norfolk,MA
Summary
Enthusiastic and dependable professional with 15 years+ of experience in executing administrative tasks. Focused on customer/client loyalty and confidentiality. Strong critical thinking skills with a methodical approach. Highly effective time management, conflict resolution and communication skills. Extensive knowledge of professional office procedures, data entry, medical terminology and insurance practices.
Overview
13
13
years of professional experience
Work History
Staff Assistant/ Assessor's Department
Town of Walpole
Walpole, MA
03.2023 - Current
- Provide information to property owners, answer inquiries, and resolve issues related to property assessments in Vision database
- Input and maintain property and excise information in the Munis database
- Prepare monthly reports and compile data for the Board of Assessors, Town Treasurer/Collector, and Town Accountant
- Review and process tax abatements and exemption requests in a timely manner
- Support the process of preparing and distributing excise tax bills
Real Estate Agent
Century 21 Northeast
Norwood, MA
06.2022 - Current
- Manage contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Liaise between buyers and sellers to provide positive experiences for both parties
- Present purchase offers to sellers for consideration
- Communicate with clients to understand property needs and preferences.
Account Specialist
Arrow Fuel/ Fisher Churchill Co, Seekonk
Dedham, MA
10.2017 - Current
- Efficiently manage high call volume to place or cancel orders while retrieving accurate, valid and complete information of the customer
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Provide staff support with the ability to multi-task, prioritize and manage time effectively
- Obtain pricing deals, negotiate contracts and solidify beneficial agreements.
Medical Receptionist
Dedham Medical Associates
Norwood, MA
10.2016 - 06.2017
- Warmly greeted patients in person or on the telephone
- Answered and/or referred inquiries appropriately
- Optimized patients' satisfaction, examination time, and treatment room utilization by scheduling appointments in person or via telephone
- Protected patients' rights by maintaining confidentiality of personal and financial information
- Uploaded imaging files into database and input required patient information
Access Support Specialist
Beth Israel Deaconess healthcare
Needham, MA
09.2012 - 09.2015
- Verified all patient insurance eligibility, benefits, plan type, coordination of benefits and effective date by phone, Caretracker, Nehen, Emdeon and individual payer websites
- Processed new and updated demographics and fiscal information necessary into
- BIDHC's registration/billing systems to support proper billing
- Registered patients via telephone or registration form and collected all necessary data required for proper billing, follow-up, managed care and patient care
Education
Real Estate License: Real Estate -
Freedom Trail Realty
Boston, MA06.2022
Yoga Instructor Certification - Health And Wellness
Open Doors Yoga Studio
Attleboro, MA07.2015
Children's Yoga Teacher Certification - Health and Wellness
Open Doors Yoga Studio
North Attleboro, Weymouth, MA04.2015
Some College (No Degree) - Liberal Arts and Sciences
Massachusetts Bay Community College
Wellesley HillsHigh School Degree -
Walpole High School
Walpole, MASkills
- Medical and dental Insurance knowledge
- Professional demeanor
- Office administration
- Customer/Client relations
- Eagerness to learn
- Data Entry
Education and Training
other
Timeline
Staff Assistant/ Assessor's Department
Town of Walpole
03.2023 - Current
Real Estate Agent
Century 21 Northeast
06.2022 - Current
Account Specialist
Arrow Fuel/ Fisher Churchill Co, Seekonk
10.2017 - Current
Medical Receptionist
Dedham Medical Associates
10.2016 - 06.2017
Access Support Specialist
Beth Israel Deaconess healthcare
09.2012 - 09.2015
Real Estate License: Real Estate -
Freedom Trail Realty
Yoga Instructor Certification - Health And Wellness
Open Doors Yoga Studio
Children's Yoga Teacher Certification - Health and Wellness
Open Doors Yoga Studio
Some College (No Degree) - Liberal Arts and Sciences
Massachusetts Bay Community College
High School Degree -
Walpole High School
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