Marissa Gambone
Keystone Heights
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Preschool Teacher
Orange Park Preschool
11.2021 - Current
- Transported children from facility to school while maintaining and accounting for every child.
- Noted behavioral issues, accidents and records
- Established positive communication with parents in daily conversation and formal conferences.
- Organized, fun and interactive classroom to help develop language and social skills
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained structured classrooms by clearly outlining standards and reinforcing positive behaviors.
Office Assistant
A & L Irrigation
04.2021 - 11.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Restaurant Server
Country Cabin Restaurant
09.2018 - 04.2021
- Provides customer service with positive friendly attitude and moral
- Worked as a team player with front and back of house staff to collaborate best way to succeed throughout entirety of shift.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Retail Sales Associate
Bath & Body Works
09.2014 - 02.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
DCF 40 Hours Certification -
State of Florida
Paraprofessional Certification -
SJRC
Palatka, FL02.2025
High School Diploma -
SJRC
Palatka, FL05.2024
Skills
- Time Management
- Conflict Resolution Techniques
- Clear and Direct Communication
Timeline
Preschool Teacher
Orange Park Preschool
11.2021 - Current
Office Assistant
A & L Irrigation
04.2021 - 11.2021
Restaurant Server
Country Cabin Restaurant
09.2018 - 04.2021
Retail Sales Associate
Bath & Body Works
09.2014 - 02.2018
DCF 40 Hours Certification -
State of Florida
Paraprofessional Certification -
SJRC
High School Diploma -
SJRC
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