Marissa Hefty
Self Employed/Contracted
Port Charlotte,FL
13
years of professional experience
Dependable, hardworking and passionate employee carrying strong ability to adapt well in new environments and following instructions. Ready to help team achieve company goals while maintaining a positive attitude and willingness to handle responsibilities.
Work History
Server
2 Years 4 Months- Delivered exceptional customer service, ensuring positive dining experiences and satisfaction.
- Collaborated with kitchen staff to streamline order delivery and enhance workflow efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Amazon Delivery Driver
1 Year 7 Months- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
Housekeeper
8 Years 9 Months- Cleaned and Disinfected residential areas
- Swept, mopped, and vacuumed flooring
- Maintaining a sanitary environment
- Removed bed linens and towels to be replaced for freshly cleaned ones, as well as made beds
- Preformed diligent and precise housekeeping tasks with high standards
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Waitress
2 Years- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
Education
Associate of Science
High School Diploma
Skills
Provided excellent customer service to enhance client satisfaction.
Demonstrate strong work ethic.
Maintained high attention to detail in all tasks.
Administered first aid in emergency situations.
Facilitated team collaboration to achieve common goals.
Demonstrated reliability
punctuality and professional appearance
Resolved conflicts in stressful situations.
Practices strong communication skills.
Timeline
Amazon Delivery Driver
Arivale Logistics LLC
06.2024 - 01.2026Read More
Server
Cracker Barrel
04.2024 - CurrentRead More
Housekeeper
Self Employed/Contracted
11.2017 - CurrentRead More
Waitress
Steve's Landing Restaurant
01.2014 - 01.2016Read More
High Island High School
High School Diploma
Read More
Galveston College
Associate of Science
Read More