Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marissa Hernandez

Las Cruces

Summary

Proactive and adaptable with experience at Three Crosses Regional Hospital, demonstrating proficiency in HIPAA compliance and front desk operations. Excelled in roles requiring strong organizational skills, significantly enhancing patient experience and operational efficiency. Quick to master new technologies and processes, ensuring high levels of accuracy and service quality.

Overview

2
2
years of professional experience

Work History

Intern

Three Crosses Regional Hospital/ Dona Ana County
06.2023 - 08.2023

Was hired through Dona Ana county high school internship program. Worked in radiology department. Job duties included: scanning documents, organizing, cleaning, front desk duties, etc.

  • Sorted and organized files, spreadsheets, and reports.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Used electronic health records software to efficiently manage patient information.
  • Maintained a clean and organized reception area, creating a welcoming environment for patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Cashier

The Chocolate Lady
11.2023 - 12.2024

Worked seasonally for two months a year.

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Server

La Jefa Restaurant
06.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

No Degree - Psychology

New Mexico State University
Las Cruces, NM

High School Diploma -

Mayfield High School
Las Cruces, NM
05-2023

Skills

  • Front desk operations
  • Microsoft office
  • HIPAA compliance
  • Documentation
  • Typing and filing
  • Record processing
  • Computer proficiency
  • Adaptable and flexible
  • Data entry
  • Quick learner
  • Problem-solving

Languages

English
Native or Bilingual
American Sign Language
Limited Working

Timeline

Server

La Jefa Restaurant
06.2024 - 11.2024

Cashier

The Chocolate Lady
11.2023 - 12.2024

Intern

Three Crosses Regional Hospital/ Dona Ana County
06.2023 - 08.2023

No Degree - Psychology

New Mexico State University

High School Diploma -

Mayfield High School
Marissa Hernandez