Marissa Hillman
Colorado Springs,CO
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volleyball Coach
Team Velocity Volleyball Club
2020.11 - Current
- Provided guidance and mentorship to volleyball athletes to help reach full potential, both on and off of the court.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Reviewed and updated game strategies and techniques to optimize training sessions.
Wait Staff Manager/Trainer Coordinator
Back East Bar & Grill
2019.11 - Current
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Analyzed end-of-shift and product inventory for performance and quality tracking purposes.
- Trained team of servers to consistently meet customer service and sales targets.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Monitored server performance and provided feedback to enhance server delivery.
Education
Associate Of Engineering Science Degree -
Pikes Peak State
Colorado Springs, CO05.2025
High School Diploma -
Olathe East Sr High School
Olathe, KS05.2015
Skills
- Stress Tolerance
- Motivational Leadership
- Performance Monitoring and Optimization
- Safety Awareness
- Behavior Standards
- Customer Satisfaction
- Preventive Maintenance
- Delegating Assignments and Tasks
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Volleyball Coach
Team Velocity Volleyball Club
2020.11 - Current
Wait Staff Manager/Trainer Coordinator
Back East Bar & Grill
2019.11 - Current
Associate Of Engineering Science Degree -
Pikes Peak State
High School Diploma -
Olathe East Sr High School
- CPhT - Certified Pharmacy Technician
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