Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Marissa Huddleston

Chicago,Il

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Worked in many different environments and want to continue my growth and future.

Overview

13
13
years of professional experience

Work History

Baker and Cashier

The Artisan Bakery
Ouray, Co
01.2022 - 11.2024
  • In charge of correctly taking food and drink orders for customers at the counter on the POS system and making precise change
  • Worked alongside my two bosses to create baked goods, assortment of pastries, breads, sandwiches, and coffee drinks
  • Pleasantly answering questions customers may have about our products to ensure a good and safe eating experience
  • Duties included baking many different items from scratch, cleaning, preparing sandwiches, prepping and stocking
  • Measured out ingredients accurately to ensure consistent product quality.
  • Rolled and kneaded bagel dough in preparation for cutting and shaping.
  • Rotated stock as needed to keep freshness intact.
  • Designed appealing product displays to maintain unique presentation.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed day-to-day duties accurately and efficiently.
  • Weighed out ingredients for recipes and prepared doughs using mixers and other kitchen equipment.
  • Developed a working knowledge of different types of coffees and teas available in the shop.
  • Replenished condiments such as sugar packets, creamers, stir sticks, throughout shift.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Contributed ideas on how to improve operational efficiency within the cafe setting.

01.2023 - 01.2024

Front Desk

Wiesbaden hotel and spa
Ouray, Co
01.2021 - 05.2023
  • Accommodating guests to be able to use the facilities, including booking hotel rooms, check in's and check out's, use of the natural hot springs, vapor cave, and booking massages
  • Collaborated with others employees such as housekeeping and maintenance to make each guests stay welcoming, clean, and comfortable
  • Preparing fresh coffee and hot beverages when needed
  • Directly guiding guests around the property and answering questions about the area, history of the business and referring them to other local establishments
  • Ability to take payments of all transactions including payments for massage therapists through the POS system
  • Prepared reports, invoices, letters and appointments using word processing, spreadsheet, or other software applications
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
  • Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.

Server Bartender

Colorado Boy
Ouray, Colorado
01.2021 - 01.2023
  • Greeted customers, answered questions and recommended specials to
  • Trained new employees to perform duties.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Stocked service areas with supplies during slow periods.
  • Addressed complaints to kitchen staff and served replacement items.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Developed rapport with guests and locals and also assisted in generating repeat business by providing exceptional customer service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Delivered food orders promptly and courteously.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Cleaning and stocking glassware, bar equipment, and workstations.
  • Collected and organized daily till totals and tips.
  • Oversaw brewing of beers as part of operation producing many barrels each year.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Bartender, server, host

Red Mountain Brewing
Ouray, Co
01.2017 - 09.2021
  • Take reservations, verify ages on ID's and kindly greet and sit guests accordingly
  • Take food and drink orders in a accurate and timely fashion while paying attention to each customers specific needs
  • Relaying the same information to the kitchen using the POS system
  • Ability to remember directions and ingredients to create cocktails, non-alcoholic drinks, pour beer, and wine service
  • Preparedness to answer questions and give recommendations promptly
  • Responsible for cleanliness and stocking of all things needed to keep business running smoothly in a fast paced environment
  • Adept at dealing with any issues customers may have or help they may need
  • Talented at multitasking and helping where needed
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Balanced daily registers and generated sales reports for management.
  • Collected and organized daily till totals and tips.
  • Trained new employees to perform duties.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Set up tables in between patrons to reduce wait times.
  • Prepared drinks according to standard recipes.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Cashier

Chow down dog supplies
Montrose, CO
01.2016 - 01.2018
  • Greeted each person
  • Assembled and arranged materials for display or sale.
  • Restocked shelves with new merchandise as needed.
  • Updated records of sales transactions into the computer system accurately.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled returns and exchanges according to company policies.
  • Bagged or packaged purchases and wrapped gifts.
  • Performed daily inventory checks to monitor stock levels and requested restock orders when necessary.
  • Communicated effectively with dog owners about their pet's day and any notable incidents.
  • Maintained clean and orderly play yards, kennels and cages.
  • Developed strong relationships with clients through excellent customer service skills.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained cleanliness of store by sweeping and mopping floors, dusting shelves, and organizing merchandise.
  • Assisted in training new employees on proper merchandising techniques of goods.
  • Provided advice on proper nutrition and care instructions for various types of pets.
  • Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
  • Described merchandise and explained use, operation and care.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.

Snowboard Instructor

Telluride Ski Resort
Telluride, Colorado
11.2014 - 04.2017
  • Seasonal.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Led instructional classes to protect recreational users from dangerous situations.
  • Assisted with setting up courses and terrain parks for group lessons.
  • Ensured that all participants were wearing appropriate safety gear throughout the lesson.
  • Conducted end-of-season evaluations for students, offering recommendations for future development.
  • Applied wide range of ski and snowboarding techniques to convey knowledge to students with individualized approach.
  • Taught basic skills such as balance, coordination, edge control, pressure control and carving.
  • Participated in team meetings with other instructors regarding curriculum updates.
  • Maintained a professional attitude towards students, parents and staff members alike.
  • Promoted the ski school's programs and services through participation in resort events and activities.
  • Demonstrated proper techniques for turning, stopping, and jumping on a snowboard.
  • Monitored weather and snow conditions, adjusting lesson plans as necessary for safety.
  • Organized fun competitions among participants according to age groups or skill level.
  • Collaborated with parents and guardians of young students to discuss progress and set goals.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Encouraged positive behavior through modeling good sportsmanship at all times.
  • Assisted students in selecting appropriate ski equipment based on their skill level and physical attributes.
  • Supervised participants while they practiced their skills on the slopes or terrain park.
  • Trained athletes in proper use of equipment for safety and maximum results.

Budtender

Fiddlers Green Cannabis Dispensary
Ridgway, Co
01.2014 - 01.2016
  • Greet each customer and check for valid identification
  • Help answer any types of questions about cannabis, or collaborate with a coworker to find the best outcome
  • Use of POS system and customer rewards program
  • Comply with all rules and regulations throughout the entire process
  • Make sure everything is labeled correctly
  • Use my knowledge and communication skills to make each person feel welcomed and satisfied with their visit
  • Keep track of purchases, orders and specific tasks while staying organized
  • Stock and clean throughout the day
  • Help customers understand the effects one may have while consuming, and legalities
  • Executed customer-first culture through thoughtful communication and comprehensive product knowledge
  • Weighed and prepared products in order to accurately package and label items
  • Handled large volume of cash with high accuracy and security each day.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Resolved customer complaints in a timely manner to maintain satisfaction ratings.
  • Conducted regular inventory checks to ensure adequate product availability.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Created positive and healthy customer interactions to align with company core values.
  • Assisted management in training new budtenders on policies and procedures.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Greeted customers with a friendly and inviting attitude.
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Acted as subject matter expert to present partner brands at retail, events and within cannabis industry and community.
  • Assisted customers in selecting the best products for their needs.
  • Maintained records related to sales for store management.

Crew Member

Chipotle
Winter Park, Florida
01.2012 - 12.2013
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Stocked shelves and cases with new or transferred items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained safe food handling practices to prevent germ spread.
  • Completed day-to-day duties accurately and efficiently.

Associate

American Eagle Outfitters, Inc
Orlando, FL
09.2012 - 11.2013
  • Provided support during busy periods such as holidays or special promotions
  • Handled returns and exchanges
  • Described merchandise and explained use, operation and care.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers and provided product information.
  • Worked collaboratively with colleagues to achieve common goals within the store environment.
  • Assisted in selecting clothing items based on customer needs and preferences.
  • Provided excellent customer service to increase the likelihood of repeat business.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Replenished shelves as needed to maintain attractive store displays throughout the day.

Education

High school diploma -

Montrose High School
Montrose, CO
05-2012

Skills

  • Proficient in various POS systems
  • Fast learner
  • Friendly and kind
  • Positive attitude
  • Problem-solving abilities
  • Great adaptability
  • Leadership potential
  • Time management
  • Organizational skills
  • Attention to cleanliness
  • Attention to detail
  • Accuracy
  • Team player
  • Resourceful
  • Multitasking
  • Customer-oriented
  • Food service background
  • Customer focused
  • Strong verbal communication
  • Photography
  • Prep work
  • Tourism knowledge
  • Housekeeping
  • Upselling strategies
  • Dining customer service
  • Bar terminology
  • Reservation coordination
  • Table setting arrangements
  • Personal presentation
  • Table bussing
  • Conflict resolution
  • Strong multitasking
  • Table management
  • Cash handling
  • Menu memorization
  • Cleanliness and hygiene
  • Team collaboration
  • Task prioritization
  • Product knowledge expertise
  • Cash handling experience
  • Discussing cannabis
  • Cannabis strain identification
  • Patience and empathy
  • Weighing products
  • Regulatory compliance
  • Restocking inventory
  • Maintaining confidentiality
  • Customer service
  • Some fine dining experience
  • Food running
  • Creative mixology
  • New hire training
  • Team player attitude
  • Recipe-based cooking
  • Kitchen safety
  • Adaptive and creative
  • Calm under pressure
  • Quality assurance
  • Organization
  • Efficient cleaning
  • Physical stamina
  • Punctual and reliable
  • Strong work ethic
  • Group and individual instruction
  • Ski and snowboard techniques and education
  • Equipment fitting
  • Weather awareness
  • Slope safety
  • Pet care assistance
  • Focused and detail-oriented
  • Positive personality and demeanor
  • Loyal
  • Honest and trustworthy

Affiliations

  • Snowboard Instructor at Telluride Ski Resort 2015-2018
  • Photo editor for Montrose High School yearbook and newspaper 2010-2012
  • Varsity high school basketball team captain 2008-2010

Timeline

01.2023 - 01.2024

Baker and Cashier

The Artisan Bakery
01.2022 - 11.2024

Server Bartender

Colorado Boy
01.2021 - 01.2023

Front Desk

Wiesbaden hotel and spa
01.2021 - 05.2023

Bartender, server, host

Red Mountain Brewing
01.2017 - 09.2021

Cashier

Chow down dog supplies
01.2016 - 01.2018

Snowboard Instructor

Telluride Ski Resort
11.2014 - 04.2017

Budtender

Fiddlers Green Cannabis Dispensary
01.2014 - 01.2016

Associate

American Eagle Outfitters, Inc
09.2012 - 11.2013

Crew Member

Chipotle
01.2012 - 12.2013

High school diploma -

Montrose High School

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Marissa Huddleston