Marissa Hussey
Rochester,NH
Summary
Innovative business development consultant with over 15-years’ experience delivering collaborative solutions to surpass business objectives in the healthcare payer industry. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manger, Conversation Design
Interactions, Inc.
07.2022 - Current
- Manage health technology portfolio, focused on enhancing digital capabilities for providers
- Launched major API with effective collaboration to align varying business unit goals
- Realized $278M net annualized savings with internal and vended prior authorization programs and added critical indicator to MIS database
- Surpassed project objectives on enterprise prior authorization determination management application with exceptional negotiation across technology, data, and systems teams.
Senior Conversation Designer
MedeAnalytics
06.2014 - 12.2016
- Managed client consulting team to achieve successful rollout, adoption, and retention strategy for healthcare payer clients
- Designed and executed custom learning content, including computer-based training, and implemented training sessions for multi-user clients to improve payer operations and reduce costs
- Fostered dynamic client relationships, earning invaluable trust and loyalty
- Designed end-to-end training delivery roadmap from initial design to user onboarding
- Created strategic rollout plans for new client and product enhancements
- Improved training curriculum to establish efficient and repeatable processes
- Achieved successful migration of client base from Waterfall development and project management to Agile Scrum and Optimized Waterfall using Jira
- Directed payer analytic teams to stratify, simplify, and report on health plans and client data trends.
Regional Marketing Director, Strategic Initiatives
Anthem, Inc.
04.2009 - 06.2014
- Promoted through positions of increased scope, advancing from Senior Lead Trainer to Senior Learning Enterprise Consultant, to Strategic Initiatives Marketing Manager of Health Care Reform before assuming the role of Regional Marketing Director
- Managed strategic marketing initiatives for the individual/retail market, including federal and state Healthcare Marketplace exchanges
- Cultivated national, small group, and large group accounts to ensure federal and state-mandated communications were compliant
- Created healthcare reform marketing materials, launched a consumer education website, and produced educational webinars for agents and employers; surpassing industry attendance standards by more than 40% as Marketing Manager
- Collaborated with legal, regulatory and oversight, policy, and operating teams to interpret and communicate impact of Affordable Care Act (ACA) provisions at federal, state, and local levels.
Education
Master in Business Administration (MBA) -
INDIANA UNIVERSITY
Indianapolis, INB.S. in Business Administration- Logistics & Marketing -
THE OHIO STATE UNIVERSITY- Fishers School of Business
Skills
- UX Design
- User Experience Testing
- Time management abilities
- Problem-Solving
- Self Motivation
- Teamwork and Collaboration
- Creativity
Affiliations
- Finished 1 full marathon and 43 half-marathons. Working to run 1 in every state.
- Advisory Board Member for the University of Vermont Women in Leadership program
Certification
- University of Vermont Women in Leadership Certification
Timeline
Manger, Conversation Design
Interactions, Inc.
07.2022 - Current
Senior Conversation Designer
MedeAnalytics
06.2014 - 12.2016
Regional Marketing Director, Strategic Initiatives
Anthem, Inc.
04.2009 - 06.2014
Master in Business Administration (MBA) -
INDIANA UNIVERSITY
B.S. in Business Administration- Logistics & Marketing -
THE OHIO STATE UNIVERSITY- Fishers School of Business