Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marissa Jacobs

Rowland,NC

Summary

Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Support Team- Substance Abuse Counselor

Monarch
03.2025 - Current
  • Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
  • Maintained accurate documentation of client progress for at least 25 clients, facilitating informed decision-making within the treatment team.
  • Supported aftercare planning for continued recovery after treatment.
  • Developed individual treatment goals based on history and diagnosis.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, ensuring continuity of care for clients.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Facilitated family involvement in the recovery process, providing education on addiction dynamics and supporting healthy communication skills among family members.

Community Support Team- Substance Use Counselor

Southeastern Behavioral Healthcare
09.2024 - 03.2025
  • Provide service coordination for individual with mental health and substance abuse issues and is responsible for developing, with the other team members, the overall service plan.
  • Provide education and training on mental illness, SUDS, relapse identification, preventions and the promotion of recovery.
  • Implement interventions that are evidence-based practices demonstrating effectiveness working with individuals with co-occurring mental health and substance use disorders.
  • Implement harm reduction practices, and programs that address the adverse effects of drug use including overdose, HIV, hepatitis C, addiction, and incarceration.
  • Provide symptom monitoring of mental health and SUD symptoms, which interfere with the individual’s daily living; assisting the beneficiary to identify and minimize their symptoms and potentially harmful behaviors.
  • Complete appropriate assessments including assessment of current and historical substance use and identify appropriate levels of treatment to make referrals to other services as necessary.
  • Facilitate access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, other providers needed for mental health
  • Monitor utilization of services and ensure agency provides services consistent with authorization for each individual supported. Prepare reports for team leader to clearly communicate progress or lack of progress, and involvement in treatment to aid the team leader in the authorization process.

Therapist

Southeastern Behavioral Healthcare
07.2024 - 09.2024
  • Provide outpatient counseling services to patients with primary substance use disorder diagnosis.
  • Conduct biopsychosocial assessments for patients.
  • Collect client level data using the Government Performance and Results Act (GPRA) tool
  • Complete prompt comprehensive treatment planning and documentation requirements to meet compliance standards
  • Provide walk-in crisis services during clinic operating hours (Monday-Friday, 9am-5pm)
  • Facilitate substance use recovery groups
  • Address case management needs for patient caseload; including phone communication with community partners, referrals to outside agencies, internal referrals, or other care needs

Therapist

LifeBridge Drug and Substance LLC
05.2024 - 07.2024
  • Provide outpatient counseling services to patients with primary substance use disorder diagnosis.
  • Conduct biopsychosocial assessments for patients.
  • Collect client level data using the Government Performance and Results Act (GPRA) tool
  • Complete prompt comprehensive treatment planning and documentation requirements to meet compliance standards
  • Provide walk-in crisis services during clinic operating hours (Monday-Friday, 9am-5pm)
  • Facilitate substance use recovery groups
  • Address case management needs for patient caseload; including phone communication with community partners, referrals to outside agencies, internal referrals, or other care needs

Social Work Intern

LifeBridge Drug and Substance LLC
08.2023 - 04.2024
  • Develop individualized treatment plans based on clients’ needs.
  • Evaluate clients to assess their mental, physical, and emotional health.
  • Provide individual and group counseling to clients.
  • Monitor clients’ progress and adjust treatment plans as needed.
  • Maintain client records, including progress notes and treatment plans.
  • Provide crisis intervention and emotional support.
  • Develop and implement relapse prevention plans.
  • Educate clients and their families about addiction and recovery.

Social Work Intern

Robeson County DSS
01.2023 - 04.2023
  • Collaborated with community agencies to offer clients additional support.
  • Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues, and external contacts.
  • Assisted staff with rural communities and underserved populations outreach.
  • Used safety and risk assessments, employing related policies and procedures.
  • Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
  • Practiced cognitive behavioral therapy, motivational enhancement, and structural family therapy in individual and group settings.
  • Assisted homeless clients with procuring mental health support and other various community resources.

Certified Nursing Assistant

Dignity Home Health
01.2020 - 10.2020
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Certified Nursing Assistant

Primary Health Choice
09.2018 - 12.2019
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Front End Manager

Piggly Wiggly
07.2015 - 08.2018
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Maintained important files, running reports, and delivering updates on occupancy and revenue.
  • Created and directed robust training and mentoring strategies.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Collaborated with security staff and law enforcement on shoplifting and vandalism response.

Work Study Student

Robeson Community College
08.2015 - 08.2016
  • Organized office to keep space welcoming and professional.
  • Employed organization and multitasking functions to comply with due dates and deadlines.
  • Greeted callers to identify and address needs while fostering positive experience.
  • Spearheaded copying, filing, and mailing projects to support administrative staff.
  • Maintained and updated filing, inventory, and database systems, manually or using computer.
  • Assisted in day-to-day maintenance and responsibilities to facilitate operations of assigned department.

Education

Master of Social Work -

University of North Carolina At Pembroke
Pembroke, NC
05.2024

Bachelor of Social Work - undefined

University of North Carolina At Pembroke
Pembroke, NC
05.2023

Associate of Arts - College Transfer

Robeson Community College
Lumberton, NC
07.2021

Skills

  • Life Skills Development
  • Home Evaluations
  • Treatment Program Guidance
  • Records Management
  • Community Outreach Expert
  • Strategic Planner
  • Patient-Centered Care
  • Relationship Building
  • Organizational Skills
  • Team Management

Certification

  • Licensed Clinical Addiction Specialist-A (LCAS-A) 07/2024
  • Certified Alcohol and Drug Counselor-R (CADC-R) 10/2024

Timeline

Community Support Team- Substance Abuse Counselor

Monarch
03.2025 - Current

Community Support Team- Substance Use Counselor

Southeastern Behavioral Healthcare
09.2024 - 03.2025

Therapist

Southeastern Behavioral Healthcare
07.2024 - 09.2024

Therapist

LifeBridge Drug and Substance LLC
05.2024 - 07.2024

Social Work Intern

LifeBridge Drug and Substance LLC
08.2023 - 04.2024

Social Work Intern

Robeson County DSS
01.2023 - 04.2023

Certified Nursing Assistant

Dignity Home Health
01.2020 - 10.2020

Certified Nursing Assistant

Primary Health Choice
09.2018 - 12.2019

Work Study Student

Robeson Community College
08.2015 - 08.2016

Front End Manager

Piggly Wiggly
07.2015 - 08.2018

Bachelor of Social Work - undefined

University of North Carolina At Pembroke

Associate of Arts - College Transfer

Robeson Community College

Master of Social Work -

University of North Carolina At Pembroke

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