Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Ready to help team achieve company goals. Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy. Results-driven accounts receivable and office management experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Accounts Receivable Manager
Custom Home Technology, Inc.
Santee, CA
06.2016 - 10.2022
Completed daily process adjustments to maintain accuracy.
Verified discrepancies and resolved clients' billing issues
Posted customer payments by recording cash, checks, and credit card transactions.
Prepared bills receivable, invoices, and bank deposits.
Reconciled daily AR ledger and verified proper posting.
Updated aging reports based on daily audits.
Resolved valid or authorized deductions by entering adjusting entries.
Processed incoming payments in accordance with established financial policies.
Created financial dashboards to provide insights into key performance indicators.
Evaluated and negotiated contracts to procure favorable financial terms.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Established internal audit procedures to validate and improve accuracy of financial reporting.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Office Manager
The Joint Chiropractic
San Diego, CA
02.2013 - 05.2016
Evaluated employee records and productivity and submitted evaluation reports.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed office operations while scheduling appointments for department managers.
Maintained computer and physical filing systems.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coordinated special projects and managed schedules.
Reported to senior management on organizational performance and progress toward goals.
Delivered performance reviews, recommending additional training or advancements.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Coached new hires on company processes while managing employees to achieve maximum production.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.