Marissa Jones-Tong
Norwalk,CA
Summary
A driven, resourceful, and goal-oriented professional with extensive Nursing and Leadership experience. Skilled in providing culturally sensitive and competent direct care to all demographics within various communities. Perform least restrictive treatments while maintaining a high level of integrity, passion, and ethics to ensure all medical needs are met. Ability to provide world-class care through communicating effectively and developing rapport while providing treatment options that best fit individual patient needs. Detail-oriented with exceptional verbal and written skills and ability to perform under pressure in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Licensed Practical Nurse
Long Beach Job Corps Center
Long Beach, CA
01.2023 - Current
- Executed accurate and efficient lab draw procedures.
- Case management
- Administered prescribed medications to patients.
- Managed inventory of medication and supplies effectively.
- Collaborated with doctor to manage patient flow.
- Facilitated interdepartmental efforts to enhance student well-being and program effectiveness.
- Collaborated with Mental Health Department to assess patient satisfaction.
- Administered injections efficiently.
- Administered immunization updates.
- Triage patients accordingly
- Supported management of health insurance processes.
- Assisted in detox program implementation as required.
Nurse Clinical Manager
Lindora Clinic
California
11.2020 - 03.2023
- Supervised clinic output and achieved financial goals.
- Ensured adherence to infection control protocols.
- Uphold standards for operational processes.
- Administered injections B12
- Facilitate wellness learning.
- Executed precise laboratory draw procedures consistently.
- Explained benefits and procedures of body contouring.
- Work in a fast pace environment
- Conducted assessments to track measurements and BMI.
- Monitored and recorded vital signs accurately.
Office Manager
Belle View Wellness and Medical Aesthetics
Norwalk, CA
08.2021 - 01.2023
- Provides leadership, guidance, and organizational expertise to all staff members.
- Communicated current goals and changes to staff effectively.
- Delegates responsibilities where applicable.
- Conveys upbeat and positive attitude in all dealings with others.
- Manages ongoing structure of new employee orientation, employee performance, and termination
- Established a high-performance team of staff that is efficient, knowledgeable, service-oriented and shares responsibility for attaining the goals of the practice such as sales and customer service protocols
- Follow up with patients to ensure the highest level of satisfaction and coordinate monthly staff meetings
- Maintains employee files and legal documentations and upkeep compliance protocols
- Administer payroll and enter payroll data into the payroll system
- Responsible for the new hire background checks, verifying prior employment, and personal references.
- Identify opportunities for practice growth and revenue diversification and ensure effective implantation
- Controls marketing efforts and monitor closely for effectiveness
- Oversees patient scheduling, monitoring for accuracy and follow up with the appropriate staff
Lead Supervisor
Time Unwind Medical Group
Los Angeles, CA
01.2016 - 12.2019
- Dr. Freeze CoolSculpting
- Conduct CoolSculpting treatment, assessments, and consultations with new and existing clients while working closely with physician to run daily practice operations
- Enhanced organizational skills through recording, updating, and maintaining all treatments utilizing Microsoft Excel and Aesthetics Pro Software; performed additional clerical and clinical duties as assigned with strong attention to detail
- Performed administrative duties including ordering medical supplies and medication, coordinating CoolSculpting events with vendors, managing all payments, and providing comprehensive treatment plans while providing outstanding service to clients
- Dr. Food Medical Weight Loss
- Provide 20+ injections daily in a fast-paced medical setting while providing consultations, resources, and education on weight loss for high volume clients
- Partner with pharmacies to customize diverse recipes for clients based on individual need
- Collaborate with Medical Director to discuss medication and supplements for all patients while ensuring compliance with all standards, regulations, and company protocol
Wound Care Nurse
Home Health
Los Angeles, CA
01.2016 - 12.2017
- Provided direct patient care to a diverse group of patients; dispensed medication, performed several injections daily, and utilized physical assessments to ensure all diagnostics were completed.
- Specialized in trach care and suctioning techniques.
Wound Care Nurse/ Visiting Nurse
Home Health
Los Angeles, CA
01.2016 - 12.2016
- Per Diem
- Instructed patients and caregivers on effective self-care methods.
- Instructed patients and caregivers on disease process, safety, and infection control.
- Executed wound management as directed by physician.
Lead Customer Service Representative
Canon Business Solutions
Los Angeles, CA
01.2009 - 12.2014
- Supervised hiring process and provided continuous feedback to a team of more than 15 employees.
- Utilized Oracle Install Base to operate workflow guides, customer accounts, adding machines, billing, and monitor historical data.
Education
General Studies
Long Beach City College
Associate's degree - Nursing
Advanced College
Skills
- EMR Systems
- Recruiting
- Nursing
- Medical Records
- Direct patient care, wound care and treatment, infection control, injections, accurate charting, medication administration, G-tube, track, and vent, ADLs and care plans, aseptic training, evaluation and assessment, team building, and mentoring
- Office Management
- Healthcare Management
- Vital Signs
- Employee Orientation
Certification
- BLS Certification
- LPN
Timeline
Lead Licensed Practical Nurse
Long Beach Job Corps Center
01.2023 - Current
Office Manager
Belle View Wellness and Medical Aesthetics
08.2021 - 01.2023
Nurse Clinical Manager
Lindora Clinic
11.2020 - 03.2023
Lead Supervisor
Time Unwind Medical Group
01.2016 - 12.2019
Wound Care Nurse
Home Health
01.2016 - 12.2017
Wound Care Nurse/ Visiting Nurse
Home Health
01.2016 - 12.2016
Lead Customer Service Representative
Canon Business Solutions
01.2009 - 12.2014
General Studies
Long Beach City College
Associate's degree - Nursing
Advanced College