Marissa Jones-Tong
Norwalk,CA
Summary
A driven, resourceful, and goal-oriented professional with extensive Nursing and Leadership experience. Skilled in providing culturally sensitive and competent direct care to all demographics within various communities. Perform least restrictive treatments while maintaining a high level of integrity, passion, and ethics to ensure all medical needs are met. Ability to provide world-class care through communicating effectively and developing rapport while providing treatment options that best fit individual patient needs. Detail-oriented with exceptional verbal and written skills and ability to perform under pressure in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Licensed Practical Nurse
Long Beach Job Corps Center
01.2023 - Current
- Executed accurate and efficient lab draw procedures.
- Case management
- Administered prescribed medications to patients.
- Managed inventory of medication and supplies effectively.
- Collaborated with doctor to manage patient flow.
- Facilitated interdepartmental efforts to enhance student well-being and program effectiveness.
- Collaborated with Mental Health Department to assess patient satisfaction.
- Administered injections efficiently.
- Administered immunization updates.
- Triage patients accordingly
- Supported management of health insurance processes.
- Assisted in detox program implementation as required.
Nurse Clinical Manager
Lindora Clinic
11.2020 - 03.2023
- Supervised clinic output and achieved financial goals.
- Ensured adherence to infection control protocols.
- Uphold standards for operational processes.
- Administered injections B12
- Facilitate wellness learning.
- Executed precise laboratory draw procedures consistently.
- Explained benefits and procedures of body contouring.
- Work in a fast pace environment
- Conducted assessments to track measurements and BMI.
- Monitored and recorded vital signs accurately.
Office Manager
Belle View Wellness and Medical Aesthetics
08.2021 - 01.2023
- Provides leadership, guidance, and organizational expertise to all staff members.
- Communicated current goals and changes to staff effectively.
- Delegates responsibilities where applicable.
- Conveys upbeat and positive attitude in all dealings with others.
- Manages ongoing structure of new employee orientation, employee performance, and termination
- Established a high-performance team of staff that is efficient, knowledgeable, service-oriented and shares responsibility for attaining the goals of the practice such as sales and customer service protocols
- Follow up with patients to ensure the highest level of satisfaction and coordinate monthly staff meetings
- Maintains employee files and legal documentations and upkeep compliance protocols
- Administer payroll and enter payroll data into the payroll system
- Responsible for the new hire background checks, verifying prior employment, and personal references.
- Identify opportunities for practice growth and revenue diversification and ensure effective implantation
- Controls marketing efforts and monitor closely for effectiveness
- Oversees patient scheduling, monitoring for accuracy and follow up with the appropriate staff
Lead Supervisor
Time Unwind Medical Group
01.2016 - 12.2019
- Dr. Freeze CoolSculpting
- Conduct CoolSculpting treatment, assessments, and consultations with new and existing clients while working closely with physician to run daily practice operations
- Enhanced organizational skills through recording, updating, and maintaining all treatments utilizing Microsoft Excel and Aesthetics Pro Software; performed additional clerical and clinical duties as assigned with strong attention to detail
- Performed administrative duties including ordering medical supplies and medication, coordinating CoolSculpting events with vendors, managing all payments, and providing comprehensive treatment plans while providing outstanding service to clients
- Dr. Food Medical Weight Loss
- Provide 20+ injections daily in a fast-paced medical setting while providing consultations, resources, and education on weight loss for high volume clients
- Partner with pharmacies to customize diverse recipes for clients based on individual need
- Collaborate with Medical Director to discuss medication and supplements for all patients while ensuring compliance with all standards, regulations, and company protocol
Wound Care Nurse
Home Health
01.2016 - 12.2017
- Provided direct patient care to a diverse group of patients; dispensed medication, performed several injections daily, and utilized physical assessments to ensure all diagnostics were completed.
- Specialized in trach care and suctioning techniques.
Wound Care Nurse/ Visiting Nurse
Home Health
01.2016 - 12.2016
- Per Diem
- Instructed patients and caregivers on effective self-care methods.
- Instructed patients and caregivers on disease process, safety, and infection control.
- Executed wound management as directed by physician.
Lead Customer Service Representative
Canon Business Solutions
01.2009 - 12.2014
- Supervised hiring process and provided continuous feedback to a team of more than 15 employees.
- Utilized Oracle Install Base to operate workflow guides, customer accounts, adding machines, billing, and monitor historical data.
Education
General Studies
Long Beach City College
Associate's degree - Nursing
Advanced College
Skills
- EMR Systems
- Recruiting
- Nursing
- Medical Records
- Direct patient care, wound care and treatment, infection control, injections, accurate charting, medication administration, G-tube, track, and vent, ADLs and care plans, aseptic training, evaluation and assessment, team building, and mentoring
- Office Management
- Healthcare Management
- Vital Signs
- Employee Orientation
Certification
- BLS Certification
- LPN
Timeline
Lead Licensed Practical Nurse
Long Beach Job Corps Center
01.2023 - Current
Office Manager
Belle View Wellness and Medical Aesthetics
08.2021 - 01.2023
Nurse Clinical Manager
Lindora Clinic
11.2020 - 03.2023
Lead Supervisor
Time Unwind Medical Group
01.2016 - 12.2019
Wound Care Nurse
Home Health
01.2016 - 12.2017
Wound Care Nurse/ Visiting Nurse
Home Health
01.2016 - 12.2016
Lead Customer Service Representative
Canon Business Solutions
01.2009 - 12.2014
General Studies
Long Beach City College
Associate's degree - Nursing
Advanced College
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