Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Interests
Timeline
Generic

Marissa Kammerzell

Pensacola,FL

Summary

Skilled Surgical Medical Assistant offering more than 13 years of experience and well versed in Orthopedic surgical procedures. Adept at orienting and training technical staff and implementing policies to streamline workflow. Excited to bring expertise to growing organization offering room for advancement.

Overview

11
11
years of professional experience
1
1
year of post-secondary education
4
4
Certifications

Work History

Surgical Technician

USA Providence Hospital
Mobile, AL
5 2023 - Current
  • Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
  • Transported patients to and from surgeries to promote timely operating room turnover.
  • Contributed to positive patient outcomes by anticipating surgeons' needs throughout procedures and reacting quickly to changes in situations.
  • Reduced infection risks and protected patients by maintaining sterile fields during procedures.
  • Facilitated efficient OR turnover times through diligent cleaning, disinfecting, and preparing the room for subsequent cases.
  • Demonstrated adaptability, working effectively with various surgical teams and specialties, ensuring seamless collaboration.
  • Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
  • Positioned patients and set up drapes to create comfortable surgical environment for patients.=
  • Exceeded hospital compliance standards through rigorous adherence to OSHA guidelines and other regulatory requirements.

Data Entry Clerk

Alabama Free Clinic
Bay Minette, AL
06.2015 - Current
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with regulations and company policies.
  • Completed data entry tasks with accuracy and efficiency.
  • Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
  • Followed data entry protocols, rules and regulations.

Central Sterilization Tech

HCA Florida West Hospital
Pensacola, FL
06.2022 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons.
  • Exceeded hospital compliance standards through rigorous adherence to OSHA guidelines and other regulatory requirements.
  • Worked with vendors for speedy procurement of services and equipment.
  • Reduced risk of infection by properly sterilizing equipment and adhering to strict sterilization protocols.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.

Patient Care Assistant

HCA Florida West Hospital Rehab
Pensacola, FL
03.2021 - 06.2022
  • Coordinated and processed personnel files and medical records.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Transported food trays and aided with feeding.
  • Transported patients between rooms and appointments or testing locations.
  • Educated patients on personal hygiene practices, promoting self-care skills for long-term wellbeing.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Educated patients and families on proper care and treatment to facilitate successful home care.
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.

Surgical Medical Assistant

Sacred Heart Medical Group Orthopedics
Pensacola, FL
04.2015 - 01.2021
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Taught patients about medications, procedures, and care plan instructions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Promoted teamwork within the surgical team by communicating effectively with surgeons, anesthesiologists, nurses, and other staff members during procedures.
  • Reduced infection risks and protected patients by maintaining sterile fields during procedures.
  • Prepared surgical suite according to surgeon's preference cards.
  • Provided visualization of surgical site using manipulation of tissue, suctioning and irrigation.
  • Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
  • Assisted in surgical body plane closure and application of wound dressings.
  • Educated patients on post-surgery care to promote swift healing and minimize complications.
  • Gowned and gloved staff to help team prepare for surgeries.
  • Assisted surgeons during complex procedures, ensuring optimal patient outcomes.
  • Administered medications under supervision as per surgeon''s instructions, ensuring proper dosages for optimal results.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Maintained safe working environments by adhering to safety protocols and reporting hazards.
  • Positioned patients and set up drapes to create comfortable surgical environment for patients.
  • Used sutures, staples, clips and other tools to close wounds.
  • Provided wound care post-operatively to promote healing and reduce risk of infections.
  • Established a reputation for reliability, punctuality, and dedication to providing the highest level of surgical support in all situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Gained strong leadership skills by managing projects from start to finish.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Organized and detail-oriented with a strong work ethic.

Lab Assistant / Phlebotomist

Thomas Hospital/Quest
Fairhope, AL
10.2011 - 2 2015
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Troubleshot and resolved equipment and process issues.
  • Logged samples correctly into computerized tracking system.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Participated in quality assurance and competency assessment initiatives.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Organized daily work based on collection priority.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Conducted venipuncture and other CT procedures.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Collected blood samples in accordance with laboratory protocols and regulations.

Certified Medical Assistant / Patient Assistant Program Coordinator

Alabama Free Clinic
Bay Minette, AL
05.2013 - 06.2015
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Completed EKGs and other tests based on patient presentation in office.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Oriented and trained new staff on proper procedures and policies.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Contacted patients on annual renewal dates to offer assistance.
  • Documented patient information and care activities in electronic health record.
  • Obtained patient's information and assisted with eligibility for benefits for specific services rendered.

Medical Assistant III

Baptist Medical Park Family Practice and Walk-In Care
Navarre, FL
12.2014 - 04.2015
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Prepared lab specimens for diagnostic evaluation.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Completed EKGs and other tests based on patient presentation in office.
  • Verified patient insurance coverage and collected required co-payments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

Bachelor of Biomedical Science - Health And Fitness Minor

University of South Alabama
Mobile, AL
01.2024 - 05.2024

EMT- Basic - Emergency Medical Technology

Coastal Alabama Community College
Gulf Shores, AL
05.2013 - 08.2013

Medical Assistant -

Everest University
Everett, WA
10.2009 - 08.2010

Skills

  • Quality Assurance / Detail Oriented

  • Troubleshooting / Problem Solving Skills

  • Organization / Scheduling / Time-Management

  • Supervision / Team Leader / Team Player

  • Excellent Communications Skills (Verbal / Written)

  • Training / Coaching / Mentoring

  • Adaptability and Flexibility

  • EMR Software

  • Sterile technique

  • Wound Dressing Techniques

  • Multitasking

  • Wound Closure Techniques

  • Attention to Detail

  • Documentation And Reporting

  • CPR/AED

  • Teamwork and Collaboration

  • Organization and Time Management

Certification

Credentialed Surgical Technologist (Sacred Heart Hospital)

Awards

  • Who's Who Among American Students 2003
  • National Honor Society 2003 & 2013
  • Dean's List 2009-2010 & 2013

Accomplishments

  • Built strong relationships with surgeons and learned set up preferences to streamline surgeries.
  • Achieved approximately $80,000 in savings in patient medication by completing patient assistance program applications with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Nutrition

Powerlifting/weightlifting

Patient advocate

Traveling

Photography

Scuba Diving

Timeline

Bachelor of Biomedical Science - Health And Fitness Minor

University of South Alabama
01.2024 - 05.2024

Central Sterilization Tech

HCA Florida West Hospital
06.2022 - Current

Patient Care Assistant

HCA Florida West Hospital Rehab
03.2021 - 06.2022

Data Entry Clerk

Alabama Free Clinic
06.2015 - Current

Surgical Medical Assistant

Sacred Heart Medical Group Orthopedics
04.2015 - 01.2021

Medical Assistant III

Baptist Medical Park Family Practice and Walk-In Care
12.2014 - 04.2015

EMT- Basic - Emergency Medical Technology

Coastal Alabama Community College
05.2013 - 08.2013

Certified Medical Assistant / Patient Assistant Program Coordinator

Alabama Free Clinic
05.2013 - 06.2015

Lab Assistant / Phlebotomist

Thomas Hospital/Quest
10.2011 - 2 2015

Medical Assistant -

Everest University
10.2009 - 08.2010

Surgical Technician

USA Providence Hospital
5 2023 - Current

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Marissa Kammerzell