Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Marissa Katz

Natick,Massachusetts

Summary

Energetic professional skilled in building personal relationships with customers to enhance their experiences. Committed to learning tasks quickly and proactively seeking guidance. Motivated to tackle new challenges and contribute to a positive work environment.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Mandy Phillips
Wayland, Massachusetts
05.2024 - 08.2024
  • Greeted and welcomed customers, providing them with menus, silverware, and napkins.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Delivered food and drink items to customers at their tables in a friendly, courteous manner.
  • Processed payments accurately using point-of-sale systems.
  • Demonstrated knowledge of menu items and made recommendations when requested.
  • Performed opening and closing duties.

Receptionist

Cheryl Brandolini
Framingham, Massachusetts
05.2021 - 08.2023
  • Greeted visitors and provided excellent customer service while interacting with internal and external customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate hairstylists.
  • Scheduled appointments for clients, customers, and other visitors.
  • Processed customer payments and checked clients out.
  • Assisted with special projects assigned by management when required.
  • Organized and wiped the shelves and swept the floors.

Education

Master of Science - Biology

University of Massachusetts Amherst
Amherst, MA
05-2027

Skills

  • Positive and professional
  • Scheduling
  • Schedule Management
  • Organization skills
  • Communication
  • Customer service
  • Active listening skills
  • Work ethic

Affiliations

  • All-star competitive cheerleader for twelve years
  • University of Massachusetts Cheerleader, D1 athlete
  • Commonwealth Honors College

Accomplishments

  • Rookie of the year
  • Dean's List every semester
  • Saint Joseph the Worker award
  • Graduated with Magna cum laude diploma

Timeline

Wait Staff Member

Mandy Phillips
05.2024 - 08.2024

Receptionist

Cheryl Brandolini
05.2021 - 08.2023

Master of Science - Biology

University of Massachusetts Amherst

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Marissa Katz