Marissa Kenny
Iowa City,IA
Summary
Motivated Employee Engagement leader with significant experience in fostering positive workplace environments. Strengths include developing strategic initiatives to enhance employee morale, implementing effective communication strategies, and designing engagement programs tailored to company culture. Successful track record of creating impactful changes that have led to improved job satisfaction and productivity in previous roles.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Employee Engagement Specialist
Amerit Fleet Solutions
Walnut Creek, CA (Remote)
06.2024 - Current
- Analyzed data from surveys, interviews, focus groups, and other sources to inform decisions around employee engagement initiatives.
- Collaborated with Human Resources department to develop training programs aimed at enhancing job satisfaction among employees.
- Assisted in developing onboarding processes that helped orient new hires into the corporate culture quickly and effectively.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Employee Engagement Specialist
Amerit Fleet Solutions
Walnut Creek, CA (Remote)
10.2022 - 06.2024
- Developed and implemented incentive initiatives to reduce staff turnover rates.
- Implemented a segment-specific newsletter to highlight achievements and celebrate important moments.
- Organized and executed the Fleet Summit meeting on an annual basis.
- Worked in conjunction with HRBPs to tackle issues jeopardizing staff retention and organization's stability.
- Implemented short and long-term objectives and goals effectively.
Employee Engagement Specialist
Wayfair
Athens, GA
01.2022 - 10.2022
- Drive development of positioning, messaging, and branding to build a strong, unifying platform.
- Plan, promote, and oversee logistics for events such as employee celebrations, team building, and annual management summits.
- Identify employee concerns and partner with Senior Leadership to improve overall employee satisfaction.
- Organized and facilitated a series of internal events to promote collaboration among staff members.
Director of Client Services/Audiology Assistant
Innovative Audiology
Athens, GA
06.2020 - 12.2021
- Maintained accurate documentation of repairs and orders
- Delivered patient education with supervision.
- Maintained inventory supply utilizing a checklist of inventory, following stock ordering procedures, and packaging.
- Established business relations with vendors and shipping companies.
- Efficiently managed all office operations.
- Achieved AUDA certification and became C-AA licensed in the state of Georgia.
Front Office Manager
Horizon Physical Therapy & Rehabilitation
Athens , GA
01.2018 - 01.2020
- Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
- Developed and implemented strategies to maximize guest satisfaction and optimize operational efficiency.
Community Engagement Manager
Athleta- Gap
Ann Arbor, MI
12.2012 - 08.2017
- Established relationships with local businesses and organizations to promote collaboration.
- Identified potential partnerships with other organizations to increase visibility and reach within the target audience.
- Maintained an up-to-date database of contacts in order to stay connected with the local community.
Workers Compensation Claims Adjuster
Careworks Consultants
Dublin, OH
01.2009 - 01.2013
Workers' Compensation Claims Adjuster
Walmart
Dublin, Ohio
01.2008 - 01.2009
Risk Management Specialist
Wendys International
Dublin, OH
01.1999 - 01.2008
Education
Audiologist Assistant Certification - Speech And Communication
Nova Southeastern University
Davie, FL10-2020
Skills
- Clear Communication Skills
- Strong Analytical Abilities
- Workplace Coordination
- Collaborative Team Development
- Conflict Resolution
- Cross-Functional Collaboration
- Training development
- Human Resources Support
- Retention management
- Employee Investigations
Certification
- Understanding ER Dashboards and Metrics
- Workplace Mediation Done Right
References
References available upon request.
Timeline
Senior Employee Engagement Specialist
Amerit Fleet Solutions
06.2024 - Current
Employee Engagement Specialist
Amerit Fleet Solutions
10.2022 - 06.2024
Employee Engagement Specialist
Wayfair
01.2022 - 10.2022
Director of Client Services/Audiology Assistant
Innovative Audiology
06.2020 - 12.2021
Front Office Manager
Horizon Physical Therapy & Rehabilitation
01.2018 - 01.2020
Community Engagement Manager
Athleta- Gap
12.2012 - 08.2017
Workers Compensation Claims Adjuster
Careworks Consultants
01.2009 - 01.2013
Workers' Compensation Claims Adjuster
Walmart
01.2008 - 01.2009
Risk Management Specialist
Wendys International
01.1999 - 01.2008
- Understanding ER Dashboards and Metrics
- Workplace Mediation Done Right
Audiologist Assistant Certification - Speech And Communication
Nova Southeastern University
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