Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Marissa Kollar

Summary

Experienced Senior Human Resource Business Partner with extensive experience in employee relations and investigations in a union environment, compliance, policies and procedures, Implementation, and helping managers implement succession planning to reduce turnover. An approachable HR professional skilled at training and coaching employees and managers to reach personal and organizational goals. Meets and often exceeds goals set by the organization.

Overview

15
15
years of professional experience

Work History

Sr. Human Resource Business Partner

Delek
Big Spring, TX
02.2024 - Current
  • Company Overview: Oil refining
  • Provide support to refinery and logistical sites across West Texas
  • Manage all labor relations and work with union to ensure CBA compliance
  • Handle all day-to-day HR operations for a site of 300 employees and a logistical region of 500 employees
  • Increased overall employee engagement by 35% from prior years
  • Developed worksite training program to increase manager productivity related to discipline, performance, and effective communication
  • Implemented succession planning program to reduce turnover, offer growth opportunities for key employees, and develop individuals for long term success within the organization
  • Oil refining

Human Resource Generalist

CLECO
Pineville, LA
12.2021 - 01.2024
  • Company Overview: A privately held utility company operating in central Louisiana
  • Provide ongoing support to past and current employees regarding employee relations, benefits, and pension
  • Observed all processes upon starting and gave recommendations for automation such as Form I9 and background checks
  • Successfully led the implementation of both
  • Implemented new process and manage pre-employment testing as set forth by EEI (Edison Electric Institute)
  • Successfully restructured the employee onboarding experience from virtual to in person
  • Enhanced it to create a more engaging first impression for new hires
  • This included video presentation, tour plans, and executive introductions
  • A privately held utility company operating in central Louisiana

Sr. HR Generalist

TOTE Maritime
Jacksonville, FL
04.2019 - 09.2019
  • Company Overview: Provides exceptional shipping services via Cargo Ship to and from Puerto Rico
  • Brought on as a contract role to redesign the overall strategic function of the Human Resource Department
  • Evaluated the current HR functions and proposed recommendations on automation and streamlined processes
  • Reviewed and updated all policies and procedures to adhere to all current state and federal guidelines
  • Partnered with leadership team and designed and implemented SMART Goals
  • Developed new hire orientation curriculum to be aligned with organizational goals and development
  • Provides exceptional shipping services via Cargo Ship to and from Puerto Rico

Human Resource & Office Manager

Treace Medical Concepts
Ponte Vedra, FL
01.2018 - 08.2018
  • Company Overview: Medical Device lab creating alternative solutions to bunion surgery via Lapiplasty
  • Managed day to day operations for a startup medical device company which included processing bi-weekly payroll and provided human resource support to all employees and leadership team
  • Designed the overall employee record keeping procedure, recommended the implementation of an HRIS system as they were operating through QuickBooks, and updated company handbook to align with overall culture
  • Developed employee retention program to include attractive benefits package, robust time off program, and moral boosting team events
  • Medical Device lab creating alternative solutions to bunion surgery via Lapiplasty

Human Resource Manager

Campers Inn RV
Jacksonville, FL
07.2016 - 12.2017
  • Company Overview: Family-owned multi state RV dealership
  • Responsible for all Human Resource functions for multi-state RV company
  • Managed the day-to-day tasks such as investigations, compliance audits, employee development, manager training, and more
  • Reviewed and approved payroll as well as conducted payroll audits
  • Designed hiring, disciplinary, and termination processes and procedures for all locations
  • Managed all leave programs which included FMLA, STD/LTD and reviewed and processed all workers comp claims
  • Oversaw all employee benefits including annual open enrollment
  • Strategically analyzed company gaps to create a fully functioning HR department, including the creation of all policies and procedures
  • Conquered all challenges in developing the company’s first ever Human Resource Department from the ground up
  • Developed multistate Employee Handbook
  • Ensured all compliance for each operating state
  • Introduced employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization
  • Led the successful transition and implementation with ADP
  • Family-owned multi state RV dealership

Corporate Human Resource Manager

Advanced Disposal
Ponte Vedra, FL
08.2014 - 05.2016
  • Company Overview: Multi state sanitation company
  • Oversaw the Human Resource Operations for 240 locations and 5,500 employees
  • Completed first HRIS implementation which included the creation of all user documentation and training, as well as the overall building of the ADP platform
  • Managed all investigations and employee relations for corporate office
  • Maintained compliance across all HR practices
  • Worked with in-house legal on all investigations
  • Conducted interviews and reported all findings to legal to develop solutions
  • Completed the transition of paper files to fully electronic
  • Developed training programs for all managers and supervisors which included impactful communication, effective hiring, and compliant disciplinary practices
  • Wrote directives and provided coaching and training regarding human resources policies and practices to all location managers and supervisors
  • Managed all recruiting practices for all locations
  • Multi state sanitation company

HR Generalist

DMEautomotive
Jacksonville, FL
09.2010 - 08.2014
  • Company Overview: Technology firm providing modern day technology to the automotive industry
  • Oversaw the HR administrative duties for the Jacksonville office
  • Conducted investigations, recruiting, and orientation for all new hires
  • Worked with in-house counsel on procurement and contract negotiations and maintaining all policies and procedures
  • Conducted investigations for assigned location
  • Conducted I9 audit for entire organization ensuring compliance on all completed form I9’s
  • Assisted in the creation and training on the company initiative Accountability that Works
  • Administered and managed all employee benefits
  • Provided HRIS support to all employees
  • Technology firm providing modern day technology to the automotive industry

Education

MBA - Organizational Psychology and Development

AIU Online
01.2009

BBA - Organizational Psychology and Development

AIU Online
01.2008

Skills

  • Labor relations
  • Succession planning
  • Conflict resolution
  • Change management
  • Employment law
  • Develop policies
  • Administering disciplinary procedures

Timeline

Sr. Human Resource Business Partner

Delek
02.2024 - Current

Human Resource Generalist

CLECO
12.2021 - 01.2024

Sr. HR Generalist

TOTE Maritime
04.2019 - 09.2019

Human Resource & Office Manager

Treace Medical Concepts
01.2018 - 08.2018

Human Resource Manager

Campers Inn RV
07.2016 - 12.2017

Corporate Human Resource Manager

Advanced Disposal
08.2014 - 05.2016

HR Generalist

DMEautomotive
09.2010 - 08.2014

MBA - Organizational Psychology and Development

AIU Online

BBA - Organizational Psychology and Development

AIU Online

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Marissa Kollar