Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Kolstee

Sheridan,CO

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

CNA

Littleton Care And Rehabilitation Center
02.2022 - 08.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

CNA

ASAP Medical Staffing
11.2021 - 02.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

CNA

Personal Home Care Plus
10.2021 - 11.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Unemployment

Unemployment
10.2020 - 10.2021

CNA

Med Staff
11.2019 - 10.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.

Call Representative

Allied Global
05.2019 - 09.2019
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Leveraged scripts and other resources to answer questions and direct to appropriate resources.
  • Interpreted, audited and reconciled reports for accuracy or completeness.
  • Developed understanding of client's business and supported procedures and adherence to service agreements.

Call Center Representative

Thomas L Cardella
11.2018 - 05.2019
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

CNA

Grape Tree Medical Staffing
05.2016 - 11.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

CNA

Sunnybrook Living Care Center
10.2015 - 05.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Med Manager

Tencho Industries
05.2015 - 02.2016
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Server

Hunters Cafe
02.2015 - 09.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Warrior Junction
01.2015 - 09.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

CNA

Northern Mahaska Rehab And Nursing Facility
09.2014 - 01.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

CNA

Oskaloosa Care Center
11.2013 - 11.2014
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

CNA

Parkview Manor
12.2012 - 11.2013
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

PNA

North English Care Center
01.2011 - 12.2012

Education

High School Diploma -

Tri County Community Schools
Thornburg, IA
05.2014

Skills

  • Monitor Vitals
  • Restock Shelves
  • Emotional Intelligence
  • Medical Terminology Knowledge
  • Electronic Recordkeeping
  • Companionship and Emotional Support
  • Activities of Daily Living (ADL) Support

Timeline

CNA

Littleton Care And Rehabilitation Center
02.2022 - 08.2023

CNA

ASAP Medical Staffing
11.2021 - 02.2022

CNA

Personal Home Care Plus
10.2021 - 11.2021

Unemployment

Unemployment
10.2020 - 10.2021

CNA

Med Staff
11.2019 - 10.2020

Call Representative

Allied Global
05.2019 - 09.2019

Call Center Representative

Thomas L Cardella
11.2018 - 05.2019

CNA

Grape Tree Medical Staffing
05.2016 - 11.2018

CNA

Sunnybrook Living Care Center
10.2015 - 05.2016

Med Manager

Tencho Industries
05.2015 - 02.2016

Server

Hunters Cafe
02.2015 - 09.2015

Server

Warrior Junction
01.2015 - 09.2015

CNA

Northern Mahaska Rehab And Nursing Facility
09.2014 - 01.2015

CNA

Oskaloosa Care Center
11.2013 - 11.2014

CNA

Parkview Manor
12.2012 - 11.2013

PNA

North English Care Center
01.2011 - 12.2012

High School Diploma -

Tri County Community Schools

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Marissa Kolstee