Overview

Work History

Education

Skills

Timeline

Marissa Kozera

Verona,PA

Overview

years of professional experience

Work History

Equine Specialist

SmartEquine

02.2025 - Current

Developed and implemented individualized care plans for diverse equine populations.
Evaluated program effectiveness through client feedback, leading to service enhancements.
Enhanced horse performance by implementing customized nutrition programs tailored to individual needs.
Maintained accurate records for all member transactions, ensuring efficient account management and data integrity.
Consistently exceeded performance targets through diligent account management and effective sales techniques.
Strengthened client relationships by providing exceptional account management and meeting customer needs.

Assistant Barn Manager

Orion Farms

05.2022 - 02.2024

Monitored overall health and well-being of 40 horses, paying attention to signs of concern.
Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.
Trained and supervised barn workers in animal care procedures, maintenance duties and safety precautions.
Preserved property by mowing, plowing and moving hay to proper storage locations.
Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
Fostered strong relationships with clients through excellent customer service experiences regarding boarding services or equine care concerns.
Mentored junior team members through hands-on training sessions demonstrating exemplary equine handling skills.

Marketing Assistant

Steel Town Marketing

06.2020 - 03.2022

Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Proofread marketing collateral ahead of printing to eliminate errors.
Gathered customer feedback through surveys and social media interactions, guiding improvements in product offerings and service.
Updated spreadsheets with statistical, financial and non-financial information.

Event Coordinator

Evolution Marketing

06.2018 - 01.2019

As a seasonal event coordinator, I would book events for non profit charities. This entailed speaking with businesses and essentially gaining corporate permission as well as property management. It’s a face paced work environment that requires multitasking, time management, detail efficiency, personable skills, organizations, and the ability to work in a stressful environment.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Executive Assistant/Receptionist

Thoroughbred Nissan

10.2015 - 01.2017

Copied, logged and scanned supporting documentation.
Processed travel expenses and reimbursements.
Carefully wrote down all phone messages and relayed them to appropriate personnel.
Located and attached appropriate files to incoming correspondence requiring replies.
Frequently used word processing, spreadsheet, database and presentation software.
Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Greeted visitors entering the office, determined nature and purpose of visit and directed them to the appropriate destination.