Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Lange

Lone Tree,CO

Summary

Dynamic professional skilled in fostering positive team dynamics and driving motivation to achieve ambitious objectives. Committed to cultivating an open and communicative culture that empowers employees to contribute effectively to organizational success.

Overview

10
10
years of professional experience

Work History

Night Crew Supervisor

Safeway
Lone Tree, Colorado
06.2020 - Current
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Provided guidance and support to team members when needed throughout the shift.
  • Monitored stock levels, identified out-of-stock items and ordered additional inventory as needed.
  • Communicated with management regarding any concerns or problems encountered during the shift.
  • Supervised night crew staff to ensure completion of daily duties and tasks on time.

Night Crew Stocker

Walmart
Lone Tree, CO
06.2023 - 01.2024
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Maintained a clean and organized work area throughout shift.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Updated pricing and sales signs to promote merchandise.
  • Organized backroom storage areas for efficient product retrieval.

Safety Agent

24-7 Intouch
Aurora, CO
03.2019 - 06.2020
  • Maintained accurate records of all customer interactions, process customer accounts and file documents.
  • Communicated with clients to determine property needs and budget constraints.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Provided customer service to clients through phone and email communication.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Machine Operator

PTA Plastics
Niwot, CO
05.2018 - 03.2019
  • Monitored and observed production line to watch for pile-ups and jams.
  • Monitored process units and quality control testing performance for plant processes and water quality sampling.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Monitor the feed and speed of machines during the machining process.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Server

Waffle House
Longmont, CO
03.2018 - 06.2018
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Delivered food orders promptly and courteously.
  • Responded to ad hoc cleaning duties at end of shift.
  • Served food and beverages to patrons and confirmed complete orders.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Filled condiments and napkin containers during slack periods.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Associate

Walmart
Longmont Aurora, CO
05.2016 - 05.2018
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Collaborated with other departments to ensure successful product launches.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Bagged or packaged purchases and wrapped gifts.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Processed payments using point-of-sale systems.
  • Trained new associates on store operations, policies, and procedures.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Built relationships with customers by providing friendly customer service.
  • Performed cash register functions accurately and efficiently.
  • Provided customer service support for inquiries, complaints, and returns.

Cook

Sonic
Aurora, CO
06.2015 - 10.2015
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Resolved customer complaints regarding food quality or services provided.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.

Education

High School Diploma -

Eaglecrest High School
Centennial, CO
05-2016

Skills

  • Workload prioritization
  • Task coordination
  • Team management
  • Employee motivation
  • Schedule development
  • Performance management
  • Decision-making
  • Processes and procedures
  • Attention to detail
  • Safety protocols
  • Conflict resolution
  • Verbal and written communication
  • Customer service
  • Training and mentoring

Timeline

Night Crew Stocker

Walmart
06.2023 - 01.2024

Night Crew Supervisor

Safeway
06.2020 - Current

Safety Agent

24-7 Intouch
03.2019 - 06.2020

Machine Operator

PTA Plastics
05.2018 - 03.2019

Server

Waffle House
03.2018 - 06.2018

Associate

Walmart
05.2016 - 05.2018

Cook

Sonic
06.2015 - 10.2015

High School Diploma -

Eaglecrest High School

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Marissa Lange