Overview
Work History
Education
Skills
Timeline
Generic

MARISSA Lewis

Marysville

Overview

13
13
years of professional experience

Work History

Server/Bartender/Shift Lead

Ram Restaurant And Brewery
02.2019 - Current
  • Maintain cleanliness of both on-stage and backstage areas.
  • Check guests identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies
  • Comply with all food and beverage regulations
  • Welcomes all guests that enter and respond to general inquiries in a friendly, and efficient manner
  • Assist in all areas of the restaurant; including host stand, expo line and back of house
  • Complete side-work duties at beginning and end of shift
  • May be responsible for maintaining a cash drawer to balance at end of shift
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Radiology Assistant

Radia Imaging
12.2020 - 09.2021
  • Improved collaboration between radiologists and referring physicians by effectively communicating important case information in a timely manner.
  • Streamlined workflow and increased efficiency by maintaining organized records of patient data, exam results, and radiologic images.
  • Optimized workflow efficiency through the effective utilization of electronic health record systems, ensuring timely access to vital patient data and images for clinical decision making.
  • Evaluated images for technical quality and accuracy.

Babysitter

Myself
01.2012 - 09.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Fostered safe and nurturing environment, closely monitoring children's activities.

Host/Server/Bartender

Buffalo Wild Wings
04.2016 - 02.2019
  • Up-sold additional menu items, beverages, and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues
  • Recorded customer orders and repeated them back in a clear, understandable manner
  • Promptly reported complaints to a member of the management team
  • Correctly received orders, processed payments and responded appropriately to guest concerns
  • Resolved guest complaints promptly and professionally
  • Communicated clearly and positively with co-workers and management
  • Quickly and efficiently processed payments and made accurate change
  • Mastered point of sale (POS) computer system for automated order taking
  • Followed all established restaurant practices and procedures
  • Maintained a neat, well-groomed appearance including impeccable personal hygiene
  • Took initiative to find extra tasks when scheduled duties were completed

Seasonal Retail Associate

Macy’s
11.2017 - 01.2018
  • Performed tasks including but not limited to: processing credit applications, point of sale purchases, customer support, respond to inquiries and customer database entries
  • Collaborated with colleagues to exchange information, such as selling strategies and marketing information
  • Work as part of a team to meet individual, department a and store objectives
  • Actively listen to determine guests needs and present options to meet those needs
  • Maintained a clean and healthy work environment

Cashier

Walmart
07.2015 - 02.2016
  • Assessed customer needs and responded to questions
  • Cleaned and straightened work area
  • Issued receipts for purchases and gifts
  • Worked with customer service to resolve issues
  • Operated cash register with proficiency
  • Provided professional and courteous service at all times
  • Worked overtime shifts during busy periods
  • Completed purchases with cash, credit, debit and check payment methods

Education

Esthetician - Esthetician

Evergreen Beauty College
Everett, WA
05.2023

High School - General Studies

Snohomish High School
06.2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Patience and empathy
  • Problem-solving
  • Time management
  • Reliability
  • Dependability

Timeline

Radiology Assistant

Radia Imaging
12.2020 - 09.2021

Server/Bartender/Shift Lead

Ram Restaurant And Brewery
02.2019 - Current

Seasonal Retail Associate

Macy’s
11.2017 - 01.2018

Host/Server/Bartender

Buffalo Wild Wings
04.2016 - 02.2019

Cashier

Walmart
07.2015 - 02.2016

Babysitter

Myself
01.2012 - 09.2020

High School - General Studies

Snohomish High School

Esthetician - Esthetician

Evergreen Beauty College

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MARISSA Lewis