Marissa Lindsey-Cardenas

• Educated 24 students in alignment with Texas Education Agency standards.
• Taught essential social, behavioral, and language skills to enhance student development.
• Participated in District and TEA In-Service days for professional growth.
• Communicated effectively with students, parents, and educational professionals.
• Demonstrated professionalism in conduct, demeanor, and work habits.
• Filed weekly lesson plans and assessed all subjects for bilingual students.
• Collaborated with special education staff to develop individualized education plans (IEPs) for bilingual learners.
• Integrated technology and interactive tools to foster engagement and accommodate diverse language proficiency levels.
• Retained student interest and maximized receptive learning.

• Facilitated Front Office operations by delivering exceptional guest service to resolve issues efficiently.
• Monitored daily arrivals and departures, ensuring optimal staffing during peak front desk hours.
• Handled guest inquiries and concerns professionally, fostering positive relationships that improved satisfaction ratings.
• Welcomed patrons, engaging in friendly conversations while conducting check-in procedures.
• Resolved customer complaints promptly and courteously to enhance guest experiences.
• Managed cash drawer responsibly throughout shifts, ensuring accuracy in transactions.
• Processed payments accurately and efficiently, maintaining financial integrity.
• Collaborated with colleagues to ensure smooth front desk operations and service delivery.

• Achieved financial targets through effective Revenue Management processes and performance monitoring.
• Supervised front desk operations at A/C Marriott to ensure exceptional guest experiences.
• Managed shift assignments and motivated front desk personnel through training and daily supervision.
• Coordinated scheduling of space and equipment for meetings, conferences, and special programs.
• Investigated guest complaints to identify root causes and recommend effective solutions.
• Implemented brand initiatives to enhance visibility and maintain quality standards.
• Facilitated daily communication among management, department heads, and staff to uphold procedures.
• Conducted pre-shift meetings to share essential information and boost team performance.

• Executed comprehensive educational assessments for bilingual individuals aged three to 17 years.
• Assisted in creating background profiles to support bilingual minors' academic journeys.
• Member of Assessment Task Force for Tender Aged Children.
• Oversaw educational programs for children aged 2-17, following directives from the Texas Education Agency and ORR.
• Instruct individuals in foundational social, behavioral, and language skills.
• Compiled weekly lesson plans, evaluated all necessary subjects for bilingual children, and facilitated successful transition goals for reunification with family members.
• Maintained classroom environments that supported student learning and holistic development.

• Greeted and registered guests, ensuring exceptional service throughout their stay.
• Audited, posted, and balanced daily financial transactions for various hotel outlets.
• Reconciled credit card systems with daily transaction lists to maintain accuracy.
• Scheduled and assigned daily tasks while training team members on best practices.
• Monitored team member performance, providing guidance and support as needed.

• Educated 28 children according to Diocese of Brownsville and Texas Education Agency mandates.
• Taught essential social, behavioral, and language skills to enhance student development.
• Filed weekly lesson plans and assessed all subjects for bilingual students.
• Ensured successful promotion of students to appropriate grade levels based on assessments.

• Showcased expertise in sales, organization, merchandising, and event planning.
• Contributed to a passionate customer service team focused on delivering exceptional experiences.
• Fostered a love for food arts to connect with customers.
• Utilized strong verbal communication skills for effective product promotion.

Supported culinary team in meeting labor and food production goals.

Ensured safe, clean work environment for all staff members.

Prepared and cooked food to order, upholding quality standards.

Adhered strictly to specifications provided by chef and supervisors.

Collaborated with service staff to enhance teamwork and efficiency.

Managed kitchen inventory levels in conjunction with the chef.

Received deliveries of food and dry goods, ensuring accurate records.

Executed food preparation according to standardized recipes and portion controls.

• Delivered superior customer service by maintaining an organized and stocked department.
• Packaged and merchandised fresh products daily while upholding all food safety standards.
• Oversaw adherence to sanitation protocols to ensure product quality and safety.

• Delivered exceptional service while guiding customers in merchandise selection and purchases.
• Demonstrated superior guest service skills to ensure satisfaction.
• Utilized in-store tools and training to provide detailed product information.
• Performed basic jewelry repairs, including polishing and soldering, enhancing customer experience.
• Contributed to overall store presentation to create an appealing shopping atmosphere.
• Exhibited strong communication and organizational skills in fast-paced environment.
• Managed time effectively to maximize operational efficiency during peak hours.
• Cultivated a genuine passion for assisting customers, promoting loyalty.

• Supported General Manager in daily hotel operations, driving optimal performance and guest satisfaction.
• Resolved guest and associate issues promptly to enhance overall experience.
• Executed additional responsibilities to boost efficiency and profitability across property management.
• Assumed General Manager's duties during absences to maintain operational continuity.
• Ensured compliance with safety and security protocols for associates and guests according to company standards.

• Perform moderately complex court clerk work involving support tasks, customer service, and support clerical activities, including but not limited to: filing court documents, processing inquiries and requests for case information (Civil, Family, Criminal); maintaining assigned court docket files, entering and maintaining data, answering the telephone, and maintaining correspondence, reports, etc.
• Prepare and maintain a variety of subpoenas, capiases, citations, TROs, writs, and injunctions.
• Act in the name of the District Clerk, and perform all official acts as may be lawfully done and performed pursuant to Government Code Sec. 51.304.

• Assumes responsibility for ensuring customer service, supervising cashiers, enforcing company regulations, and taking care of various administrative tasks.
• Schedule employees, delegate daily assignments, implement promotional campaigns, track inventories, analyze and report sales data, and coordinate merchandise shipments.
• Managers also carry out disciplinary actions when necessary, and serve as primary enforcers of loss prevention tactics.

• Responsible for the education of the 25 children assigned to me, as required and dictated by the LDOE - Louisiana Department of Education.
• Guide development of basic social, behavioral, and language skills.
• Required to file weekly lesson plans, assess all required subjects of bilingual children, and ensure the successful promotion of assigned children to the appropriate grade level.

• Staffed ticket counter, boarding gates, and baggage service areas at airport.
• Provided assistance and exceptional customer service to travelers in terminal.
• Received and directed incoming calls while greeting customers upon arrival.
• Tagged and managed baggage to ensure proper handling throughout journey.
• Prepared tickets, determined fares, and routed travel plans to meet passenger needs.

• Educated 24 students in alignment with Texas Education Agency standards.
• Taught essential social, behavioral, and language skills to enhance student development.
• Participated in District and TEA In-Service days for professional growth.
• Communicated effectively with students, parents, and educational professionals.
• Demonstrated professionalism in conduct, demeanor, and work habits.
• Filed weekly lesson plans and assessed all subjects for bilingual students.
• Collaborated with special education staff to develop individualized education plans (IEPs) for bilingual learners.
• Integrated technology and interactive tools to foster engagement and accommodate diverse language proficiency levels.

• Educated 24 students in alignment with Texas Education Agency standards.
• Taught essential social, behavioral, and language skills to enhance student development.
• Participated in District and TEA In-Service days for professional growth.
• Communicated effectively with students, parents, and educational professionals.
• Demonstrated professionalism in conduct, demeanor, and work habits.
• Filed weekly lesson plans and assessed all subjects for bilingual students.
• Collaborated with special education staff to develop individualized education plans (IEPs) for bilingual learners.
• Integrated technology and interactive tools to foster engagement and accommodate diverse language proficiency levels.