Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Lopez

Santa Fe

Summary

Dynamic Retail Store Manager excelling in customer service and sales leadership. Expert in retail operations, I successfully collaborated on strategic growth initiatives, enhanced store performance through effective inventory management and engaging merchandising displays. Strong multi-tasking and problem-solving skills drive my commitment to delivering exceptional shopping experiences.

Overview

11
11
years of professional experience

Work History

Retail Store Manager

Childrens Place Inc.
05.2023 - 07.2024
  • Developed knowledge of merchandise to provide informed recommendations to customers.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Caregiver

Professional Home Health
01.2016 - 05.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Sales Associate

Loft Outlet
05.2013 - 01.2016
  • Developed knowledge of merchandise to provide informed recommendations to customers.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

Associates Business Administration -

Santa Fe Community College
Santa Fe, NM

High School Diploma -

Capital High School
Santa Fe, NM

Skills

  • Customer service
  • Strong multi-tasking
  • Problem-solving
  • Retail operations
  • Sales leadership

Timeline

Retail Store Manager

Childrens Place Inc.
05.2023 - 07.2024

Caregiver

Professional Home Health
01.2016 - 05.2020

Sales Associate

Loft Outlet
05.2013 - 01.2016

Associates Business Administration -

Santa Fe Community College

High School Diploma -

Capital High School