Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Marissa-lynne Street

Marissa-lynne Street

Byrnesmill

Summary

Professional emergency dispatch leader with deep expertise in managing high-pressure situations and coordinating emergency responses. Adept at team collaboration, ensuring seamless communication and operational efficiency. Known for reliability and adaptability in rapidly changing environments. Skilled in crisis management, resource allocation, and multi-tasking, with focus on achieving optimal outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Security Dispatch Coordinator

Nestle Purina
02.2024 - Current
  • Monitor campus surveillance cameras and all secure entry/exit points. Answer all incoming phone calls to the Security Operations Center including emergency and non-emergency. Dispatch the appropriate personnel and security officers to on campus emergencies or call for service.

Dispatcher/Supervisor

Jefferson County 9-1-1 Dispatch
07.2020 - 01.2024
  • Performed as a trained and qualified dispatcher on all police channels. Trained and qualified as call taker. Provided pre-arrival medical instructions during medical emergencies. Entered data into computer regarding emergency and non-emergency calls for service. Conducted a variety of queries (included but not limited to: vehicle registration, driver’s license, criminal history, and local records checks, etc). As a supervisor: responsible for employee timecard accuracy, annual evaluations, training dispatchers in various positions, disciplinary actions, ensuring that all shifts are adequately staffed, monitoring the room and employees ensuring employees are performing their duties acceptably, etc.

Seasonal Employee

Target
10.2019 - 02.2020
  • Fulfilled online orders to be shipped out or picked up by guests. Also assisted in other areas of the store as needed.

Real Estate Agent

Keller Williams Realty
10.2018 - 10.2019
  • Assisted clients through the entire home buying process from start to finish. Wrote and enforced home buying contracts. Stayed current on training hours and necessary information to best assist clients. Scheduled home inspections and assisted home buyers through the entire process.

Police Officer/Canine Officer

Arnold Police Department
05.2015 - 10.2018
  • Responded/handled calls for service. Conducted preliminary investigations as first responder to crime scenes. Conducted traffic investigations and enforced state and municipal traffic laws. Utilized police canine to assist with various investigations including tracking, narcotic investigations, and criminal apprehensions.

Police Officer III

Myrtle Beach Police Department
07.2014 - 05.2015
  • Responded to calls for service. Enforced state and municipal traffic laws. Also, due to South Carolina Law, officers act as municipal prosecutors and present their cases in court on behalf of their municipality. Due to this experience I was able to develop a better understanding of the court system and how it works.

Police Officer III/Corporal/Sergeant

Georgetown Police Dept.
02.2012 - 07.2014
  • As Sergeant I performed supervisory duties including supervising 3-4 officers at a time on the street. Provided guidance and instruction to officers in the performance of their duties. Reviewed subordinate officer reports, performed employee performance evaluations, completed time sheets, and disciplinary actions as needed. Participated in the hiring process including potential employee interviews.

Police Officer

Arnold Police Department
02.2009 - 07.2011
  • Responded to calls for service. Conducted preliminary investigations. Conducted traffic investigations.

Education

South Carolina Criminal Justice Academy
01.2012

Associate of Applied Science - Criminal Justice

Jefferson College
01.2008

Skills

  • MANAGEMENT
  • With experience in law enforcement as both a Corporal and Sergeant I was responsible for not only my work performance but also my subordinates I developed the necessary skills to effectively lead the officers under my command
  • COMMUNICATION
  • I have worked for over 10 years in the emergency services field as both a police officer and a 911 dispatcher I have been constantly improving upon my communication skills and ability to effectively communicate/convey necessary information I’ve learned to effectively communicate both in normal and high stress situations with fellow officers, dispatcher, and citizens
  • LEADERSHIP
  • As a supervisor over road patrol, and then in a 911 dispatcher supervisor position, I was given the responsibility to effectively motivate and guide officers/dispatchers in the performance of their duties I found most times the best way to achieve this was to lead by example
  • Customer service
  • Decision-making
  • Creative thinking
  • Scheduling proficiency
  • Problem-solving
  • Quick thinking

Certification

  • EMD - Emergency Medical Dispatch
  • CTO - Communications Training Officer
  • FTO-Field Training Officer
  • First Line Supervisor Training
  • Second Line Supervisor Training
  • CIT-Crisis Intervention Training
  • Mid Level Management Certification

Timeline

Security Dispatch Coordinator

Nestle Purina
02.2024 - Current

Dispatcher/Supervisor

Jefferson County 9-1-1 Dispatch
07.2020 - 01.2024

Seasonal Employee

Target
10.2019 - 02.2020

Real Estate Agent

Keller Williams Realty
10.2018 - 10.2019

Police Officer/Canine Officer

Arnold Police Department
05.2015 - 10.2018

Police Officer III

Myrtle Beach Police Department
07.2014 - 05.2015

Police Officer III/Corporal/Sergeant

Georgetown Police Dept.
02.2012 - 07.2014

Police Officer

Arnold Police Department
02.2009 - 07.2011

Associate of Applied Science - Criminal Justice

Jefferson College

South Carolina Criminal Justice Academy

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