Marissa Magana
Oxnard,CA
Summary
Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Seed Beauty
Oxnard, CA
12.2019 - Current
- Assembled orders according to customer requests.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Identified discrepancies between physical count and computer data.
- Followed established guidelines for picking orders accurately.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Organized warehouse space for efficient storage of products.
Sales Associate
Kolhs
Ventura, CA
05.2015 - 12.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
City Corp Trainee/Strawberry Festival
City Of Oxnard
Oxnard, CA
05.2014 - 05.2014
- Greet patrons attending entertainment events.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Direct patrons to restrooms and concessions stands.
Education
High School Diploma -
Hueneme High School
Oxnard, CA06-2014
Oxnard College
Oxnard, CASkills
- Material Handling
- Order Fulfillment
- Shipment Palletization
- Deadline Adherence
- Order Picking
- Customer Service *Cash/Credit Card Handing*
- Casier Adequate
Timeline
Warehouse Worker
Seed Beauty
12.2019 - Current
Sales Associate
Kolhs
05.2015 - 12.2019
City Corp Trainee/Strawberry Festival
City Of Oxnard
05.2014 - 05.2014
High School Diploma -
Hueneme High School
Oxnard College
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