Marissa Maiden
Scottsdale,AZ
Summary
I am a very energetic and determined worker with a friendly face. I connect well with others and I can efficiently multitask while staying organized in my workspace. I have exceptional active listening skills, and I always do everything I can to ensure the customer leaves satisfied.
Overview
4
4
years of professional experience
Work History
Server/Axe Throwing Coach
Mighty Axe
5410 E High St, Phoenix, AZ 85054
11.2024 - 12.2024
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Arrived early to ensure readiness of operations by setting up the environment prior to opening.
- Ability to work under pressure and multitask in a fast-paced environment.
- Coached participants in safe axe throwing techniques, ensuring adherence to safety protocols.
- Monitored progress and provided constructive feedback to improve participant technique.
- Led group sessions, fostering teamwork and encouraging a positive atmosphere among participants.
- Managed equipment maintenance, ensuring all axes and targets met safety standards.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Practices great communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
SERVER
Majerle’s Sports Grill
Phoenix, AZ
08.2024 - 11.2024
- Skilled in taking orders accurately and efficiently.
- Strong customer service and communication skills.
- Knowledge of menu items.
- Always kept a smile on my face
- Assisted kitchen staff by communicating special requests and dietary restrictions effectively.
- Maintained cleanliness and organization of service area, upholding health and safety regulations.
- Collaborated with team members to resolve customer complaints promptly and professionally.
- Monitored inventory levels and communicated needs for supplies to maintain smooth operations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
CUSTOMER SERVICE
Circle K
Scottsdale, AZ
05.2024 - 08.2024
- Managed multiple customer inquiries simultaneously, resolving issues efficiently.
- Consistently met and exceeded sales targets through effective up-selling techniques.
- Handled escalated customer complaints with empathy and professionalism.
- Maintained cleanliness throughout the store so all customers felt comfortable.
FAST FOOD WORKER
Sonic Dine-In
Scottsdale, AZ
01.2024 - 05.2024
- Skilled in efficiently taking and preparing customer orders while maintaining a clean work environment.
- Proficient in operating kitchen equipment and following food safety protocols.
- Excellent communication and customer service skills to ensure customer satisfaction and repeat business.
- Ability to work in a fast-paced environment and multitask effectively to meet deadlines.
CUSTOMER SERVICE/STOCKER
B&L Pools
Phoenix, AZ
02.2022 - 12.2022
- Maintained store shelves and displays, ensuring products were well-organized and easily accessible.
- Ensured timely restocking of shelves to meet customer demand and maintain organization.
- Provided exceptional customer service by greeting, assisting, and addressing concerns promptly.
- Maintained cleanliness and presentation of store to enhance customer experience and satisfaction.
SERVER/FOOD PREP
Pizza Plus
Andersonville, TN
10.2020 - 11.2021
- Exceptional customer service skills: Provided attentive service to all guests with a friendly attitude.
- Efficient multitasking abilities: Managed multiple tables simultaneously while maintaining order accuracy and timeliness.
- Strong team player: Collaborated effectively with colleagues to ensure smooth operations and guest satisfaction.
- Excellent communication skills: Interacted professionally with customers to enhance their dining experience.
- Skilled in preparing and plating food dishes according to recipes and dietary restrictions.
Education
HIGH SCHOOL DIPLOMA - undefined
Paradise Valley High School
Phoenix, AZ05.2023
Skills
- Customer service
- Cash handling
- Organization
- Food safety
- Teamwork
- Cleanliness
- Energetic
- Attention to detail
- Professional appearance
- Team collaboration
- Order accuracy
- Supply restocking
- Table bussing
- Task prioritization
Timeline
Server/Axe Throwing Coach
Mighty Axe
11.2024 - 12.2024
SERVER
Majerle’s Sports Grill
08.2024 - 11.2024
CUSTOMER SERVICE
Circle K
05.2024 - 08.2024
FAST FOOD WORKER
Sonic Dine-In
01.2024 - 05.2024
CUSTOMER SERVICE/STOCKER
B&L Pools
02.2022 - 12.2022
SERVER/FOOD PREP
Pizza Plus
10.2020 - 11.2021
HIGH SCHOOL DIPLOMA - undefined
Paradise Valley High School