Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Maiden

Marissa Maiden

Scottsdale,AZ

Summary

I am a very energetic and determined worker with a friendly face. I connect well with others and I can efficiently multitask while staying organized in my workspace. I have exceptional active listening skills, and I always do everything I can to ensure the customer leaves satisfied.

Overview

4
4
years of professional experience

Work History

Server/Axe Throwing Coach

Mighty Axe
11.2024 - 12.2024
  • Managed order accuracy and timely delivery to enhance guest satisfaction.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Arrived early to ensure readiness of operations by setting up the environment prior to opening.
  • Ability to work under pressure and multitask in a fast-paced environment.
  • Coached participants in safe axe throwing techniques, ensuring adherence to safety protocols.
  • Monitored progress and provided constructive feedback to improve participant technique.
  • Led group sessions, fostering teamwork and encouraging a positive atmosphere among participants.
  • Managed equipment maintenance, ensuring all axes and targets met safety standards.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Practices great communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

SERVER

Majerle’s Sports Grill
08.2024 - 11.2024
  • Skilled in taking orders accurately and efficiently.
  • Strong customer service and communication skills.
  • Knowledge of menu items.
  • Always kept a smile on my face
  • Assisted kitchen staff by communicating special requests and dietary restrictions effectively.
  • Maintained cleanliness and organization of service area, upholding health and safety regulations.
  • Collaborated with team members to resolve customer complaints promptly and professionally.
  • Monitored inventory levels and communicated needs for supplies to maintain smooth operations.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

CUSTOMER SERVICE

Circle K
05.2024 - 08.2024
  • Managed multiple customer inquiries simultaneously, resolving issues efficiently.
  • Consistently met and exceeded sales targets through effective up-selling techniques.
  • Handled escalated customer complaints with empathy and professionalism.
  • Maintained cleanliness throughout the store so all customers felt comfortable.

FAST FOOD WORKER

Sonic Dine-In
01.2024 - 05.2024
  • Skilled in efficiently taking and preparing customer orders while maintaining a clean work environment.
  • Proficient in operating kitchen equipment and following food safety protocols.
  • Excellent communication and customer service skills to ensure customer satisfaction and repeat business.
  • Ability to work in a fast-paced environment and multitask effectively to meet deadlines.

CUSTOMER SERVICE/STOCKER

B&L Pools
02.2022 - 12.2022
  • Maintained store shelves and displays, ensuring products were well-organized and easily accessible.
  • Ensured timely restocking of shelves to meet customer demand and maintain organization.
  • Provided exceptional customer service by greeting, assisting, and addressing concerns promptly.
  • Maintained cleanliness and presentation of store to enhance customer experience and satisfaction.

SERVER/FOOD PREP

Pizza Plus
10.2020 - 11.2021
  • Exceptional customer service skills: Provided attentive service to all guests with a friendly attitude.
  • Efficient multitasking abilities: Managed multiple tables simultaneously while maintaining order accuracy and timeliness.
  • Strong team player: Collaborated effectively with colleagues to ensure smooth operations and guest satisfaction.
  • Excellent communication skills: Interacted professionally with customers to enhance their dining experience.
  • Skilled in preparing and plating food dishes according to recipes and dietary restrictions.

Education

HIGH SCHOOL DIPLOMA - undefined

Paradise Valley High School
Phoenix, AZ
05.2023

Skills

  • Customer service
  • Cash handling
  • Organization
  • Food safety
  • Teamwork
  • Cleanliness
  • Energetic
  • Attention to detail
  • Professional appearance
  • Team collaboration
  • Order accuracy
  • Supply restocking
  • Table bussing
  • Task prioritization

Timeline

Server/Axe Throwing Coach

Mighty Axe
11.2024 - 12.2024

SERVER

Majerle’s Sports Grill
08.2024 - 11.2024

CUSTOMER SERVICE

Circle K
05.2024 - 08.2024

FAST FOOD WORKER

Sonic Dine-In
01.2024 - 05.2024

CUSTOMER SERVICE/STOCKER

B&L Pools
02.2022 - 12.2022

SERVER/FOOD PREP

Pizza Plus
10.2020 - 11.2021

HIGH SCHOOL DIPLOMA - undefined

Paradise Valley High School

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