Marissa Marrujo
LAS CRUCES,NM
Summary
Dedicated and compassionate caseworker with 5 years of experience. Very hardworking and passionate when it comes to helping each and every one of my clients on a daily basis. My everyday goal is to best serve the client and to provides services that will benefit them. Communicating effectively with clients as well as staff members to ensure clients needs are met timely.
Overview
16
16
years of professional experience
Work History
Family Assistance Analyst I
Income Support Divison/Human Services Of NM
06.2018 - Current
- Assisting clients with completion of applications and paperwork.
- Communicate with people from various cultures and backgrounds on application process.
- Work well in a team setting, providing support and guidance.
- Followed guidelines when reviewing applicant data to determine eligibility.
- Excellent communication skills, both verbal and written.
- Assisting clients daily to ensure benefits are processed in a timely manner.
- Scheduled appointments for applicants to process benefits that were applied for.
- Learn quickly and adapt to new situations for the department.
- Successful work ethics within deadlines and a fast-paced environment.
Manger
Nopalito Restaurant
05.2007 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Maintained a professional, organized, and safe environment for employees and customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate strategies.
- Carefully interviewed, selected, trained, and supervised staff.
- Weekly Scheduling,
- Oversaw food preparation and monitored safety protocols.
Internship Student
Department Of Health /Health Promotion
01.2016 - 05.2016
- Reported back to supervisor to receive day-to-day tasks and responsibilities.
- Entered healthcare data and verified completeness and accuracy .
- Supported staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Bachelors of Public Health - Public Health
New Mexico State University
Las Cruces, NM05.2016
Skills
- Leadership
- Time Management
- Problem Solving
- Teamwork
- Communication Skills
- Computer Skills
- Organization Skills
- Bilingual
- Customer Service skills
- Scheduling and Coordinating skills
- Coaching and Mentoring
Timeline
Family Assistance Analyst I
Income Support Divison/Human Services Of NM
06.2018 - Current
Internship Student
Department Of Health /Health Promotion
01.2016 - 05.2016
Manger
Nopalito Restaurant
05.2007 - 01.2018
Bachelors of Public Health - Public Health
New Mexico State University
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