Marissa Martin
Racine
Summary
Results-oriented Special Educational Assistant with over five years of experience supporting diverse learners. Expertise in adapting instructional strategies and promoting respectful interactions, contributing to improved student outcomes and a positive classroom environment.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Special Educational Assistant
Racine Unified School District
Racine
11.2020 - Current
- Supported classroom activities by providing assistance to teachers and students.
- Assisted students with individual learning needs and provided guidance.
- Prepared learning materials and resources for daily lessons and projects.
- Collaborated with teachers to implement instructional strategies and lesson plans.
- Monitored student behavior and promoted respectful interactions among peers.
- Participated in staff meetings to discuss student progress and classroom initiatives.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Created a positive learning environment by encouraging cooperation among students.
- Implemented differentiated instruction strategies to meet the diverse needs of learners in the classroom.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Provided individualized instruction for special needs students according to their IEPs.
Legal Assistant
Kohn Law Firm
Milwaukee
06.2017 - 05.2020
- Managed customer accounts to ensure timely payments and strengthen relationships.
- Conducted thorough account reviews to identify risks and enhance collections effectiveness.
- Negotiated payment plans with customers for prompt debt repayment.
- Processed payments via credit cards, online banking, and cash transactions.
- Oversaw all collections activities, developing strategies to maximize collections efficiency.
- Resolved disputes through effective communication and negotiation techniques.
- Provided training to new agents on company policies and procedures.
- Maintained accurate records of customer interactions and account updates in the database.
- Utilized skip tracing techniques including phone calls, internet searches and databases.
- Drafted correspondence to customers regarding overdue accounts and payment arrangements.
- Initiated legal action against delinquent customers when necessary.
Assistant Manager
Kay Jewlers
Racine
01.2012 - 05.2017
- Implemented promotional events that increased customer engagement significantly.
- Oversaw scheduling and staff assignments to ensure optimal coverage.
- Supervised daily operations, including shift scheduling and duty assignments.
- Maintained current knowledge of company products and services for informed staff training.
- Monitored employee attendance records, timekeeping, and payroll information accurately.
- Conducted regular performance reviews to identify improvement areas for employees.
- Delegated tasks effectively while setting clear priorities and goals for the team.
Education
Certificate of Technical Studies -
Gateway Technical College
Racine, WI06-2013
High School Diploma -
Park High School
Racine, WI06-2011
Skills
- Employee performance evaluation
- Team collaboration
- Workload management
- Customer account management
- Staff training
- Team supervision
- Relationship building
- Conflict resolution
Certification
Special Education Assistant License
Timeline
Special Educational Assistant
Racine Unified School District
11.2020 - Current
Legal Assistant
Kohn Law Firm
06.2017 - 05.2020
Assistant Manager
Kay Jewlers
01.2012 - 05.2017
Certificate of Technical Studies -
Gateway Technical College
High School Diploma -
Park High School